Driver issues

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  • tech.gasm
    Technician
    • Sep 2010
    • 39
    #1

    Driver issues

    I'm running v5.3.1025 & I'm having duplexing issues in relation to Windows 7.(Printserver = Win2k8 R2).The thing is on the server,the doc is set to automatically duplex;however,there's smart duplexing under Device settings>>PDL>>PCL XL>>settings.This option enables the MFD to recognize 1 page docs from the rest.


    So far,with XP,no issues but Windows 7,Equitrac & the print driver are detecting single page documents as double sided & the MFD is printing it the same way thus a double charge to the user!
    I've tried switching PDL modes(PCL XL & KPDL) to no avail.


    Any experience on this?
    Tags: ignore
    • Chr15tophe
      Technician
      • Dec 2011
      • 42
      #2
      Re: Driver issues

      Hi try this,

      Properties of print driver then goto 'Advanced' tab, check 'print directly to printer'.

      It worked for us, in a win 7 environment and citrix.

        Comment

        • jmaister
          certified scrub

          Site Contributor
          500+ Posts
          • Aug 2010
          • 755
          #3
          Re: Driver issues

          If you encounter features on the printer not sticking under windows 7, uncheck ignore application collation.
          Idling colour developers are not healthy developers.

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