km 4050 jam 12 from 3000sheet tray

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  • mrushing
    Technician
    • Mar 2008
    • 27

    #1

    km 4050 jam 12 from 3000sheet tray

    Having trouble with this copier, when copying from tray 3 (3000sheet) i am getting a jam 12 code, thinking it was just feed rollers I changed them with no improvement, then i changed the two h-rollers, still no improvement, in the past i have found broken h-base but everything looks good on this one. i then swaped out the one way and still having issues, last thing i tried was some clutches but still having issues. It tries to feed paper but it never makes it to the feed tires. i am sure its something stupid simple but i just dont know what.
  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2028

    #2
    Re: km 4050 jam 12 from 3000sheet tray

    So it can't pass any paper?

    The mylar is extremely important. And nicks, glue peeling, or bow will cause problems.


    The other thing is the left size pick up assembly has tabs to hold it down. One of the tabs will break and can be fixed by a self-tapping screw. Looks closely and you will see.

    But both these solutions are for frequent jamming not constant.

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    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: km 4050 jam 12 from 3000sheet tray

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from


      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


      Paul@justmanuals.com

      Comment

      • Venom
        Technical/IT Support

        500+ Posts
        • Nov 2009
        • 765

        #4
        Re: km 4050 jam 12 from 3000sheet tray

        On the pickup roller...Clean the white one way bearing with alcohol, scotch brite the shaft and clean with alcohol, do not use any oil. Replace the mylar at the separation roller.
        IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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