[Misc] 3550ci registration issue

[tech07]

Been to school but just started being exposed to this model in the field..I have an issue where the customer does 2 sided print jobs. Side 1 is good, but side 2 registration is off 4-5 mm. This will occasionally cut off the print on that side. Always seems to be shifted toward lead edge. I guess my question is, is anyone having clutch problems on this model..??..Also, when I make duplex copies from the glass, everything seems to be ok????

[Venom]

Re: 3550ci registration issue

have seen a few bad clutches on these as well as a couple of bad laser units

[Zackuth]

Re: 3550ci registration issue

It sounds like you have a dual scan DP and the side 2 scanner is off.