3550ci registration issue

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  • tech07
    Trusted Tech

    250+ Posts
    • Aug 2008
    • 409

    #1

    [Misc] 3550ci registration issue

    Been to school but just started being exposed to this model in the field..I have an issue where the customer does 2 sided print jobs. Side 1 is good, but side 2 registration is off 4-5 mm. This will occasionally cut off the print on that side. Always seems to be shifted toward lead edge. I guess my question is, is anyone having clutch problems on this model..??..Also, when I make duplex copies from the glass, everything seems to be ok????
  • Venom
    Technical/IT Support

    500+ Posts
    • Nov 2009
    • 765

    #2
    Re: 3550ci registration issue

    have seen a few bad clutches on these as well as a couple of bad laser units
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    • Zackuth
      Trusted Tech

      250+ Posts
      • Aug 2009
      • 448

      #3
      Re: 3550ci registration issue

      It sounds like you have a dual scan DP and the side 2 scanner is off.
      If at first you don't succeed, redefine success

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