500ci hard drive

[Guest]

getting a c640 error... will any SATA dive work as replacement as long as it is 160 gb or larger??

[blsquires]

Re: 500ci hard drive

in answer to your question yes .just fit the cradle from the old one to the new one ,switch on the machine and all should be ok.

[monstott2010]

Re: 500ci hard drive

in answer to your question yes .just fit the cradle from the old one to the new one ,switch on the machine and all should be ok.

That's what I thought, but since it didnt work I was just checking... tech support said that it had to be from Kyocera, although several other sources had told me they had replaced off the shelf with no issues...

We have a 500ci that has the C0640 error, replaced hard drive with no change. Tested hard drives in another machine (could only test one at a time but both tested ok). Sent the main pwb to Hytec repair to be checked since it was originally from them, no fault found there either... Ran U024, immediately goes to ON/OFF screen, Ran U989, immediately goes to ON/OFF screen, Ran U906 and hangs up on the execute, never gets to ON/OFF command screen... ordering a new set of dual drives from Hytec, they are going to format and test prior to sending so hopefully will resolve the issue... any other suggestions????

[blsquires]

Re: 500ci hard drive

just out of interest have you reseated the dimms and memory sticks and does the machine have a fax unit installed.

[blsquires]

Re: 500ci hard drive

HDD Scandisk
Description 989
Restores data in the hard disk by scanning the disk.
Purpose
If power is turned off while accessing to the hard disk is performed, the control information in the hard disk
drive may be damaged. Use this mode to restore the data.
Method
1. Press the start key.
2. Press [EXECUTE].
3. Press the start key. When scanning of the HDD formatting
Description 024
Initializes the hard disk.
In addition, the following settings are also initialized by initializing the hard disk.
System menu (user login administration, job accounting, address book, one-touch keys and document box
etc.), shortcuts and panel programs
Purpose
To initialize the hard disk when replacing the hard disk after shipping.
Method
1. Press the start key.
2. Press [EXECUTE] on the touch panel.
3. Press the start key to initialize the hard disk.
4. Turn the main power switch off and on.disk is complete, the execution result is displayed.
4. Turn the main power switch off and on.

[kkendric]

Re: 500ci hard drive

WD1600AAJS or similar will work.
Any drive with the same/similar specs should work
WD1600AAJS
Serial ATA 300
7200.00 RPM
I have not tried any larger than 160GB yet, but the WD1600AAJS is still available on the internet.

[monstott2010]

Re: 500ci hard drive

Thanks for all the suggestions, had tried some of them, didnt work... anyway, ordered two new drives from Hytec, they formated and tested them prior to sending and once installed this morning, problem resolved.