kyocera FS-C5300 KEEP ASK TO ADD PAPER IN THE CASSETE

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  • the new guy
    Junior Member
    • Nov 2012
    • 5
    #1

    [Jamming] kyocera FS-C5300 KEEP ASK TO ADD PAPER IN THE CASSETE

    Hello, have anyone seen this printer keep ask to put paper in the tray? It has only one tray, when turn on the machine the paper rise up no problem and make copies fine. But if I pull out the tray to get couple paper out and close it back in. Then, the paper wouldn't rise up anymore. It works if I turn off the main power to reset it. The lift drive motor had been replaced and doing the same thing. Any suggestion? Firmware is latest. Thanks so much.
    Tags: None
    • nathansipe
      just another tech

      100+ Posts
      • Aug 2009
      • 122
      #2
      Re: kyocera FS-C5300 KEEP ASK TO ADD PAPER IN THE CASSETE

      I assume this problem gives no error codes?

      It sounds like the machine just doesn't know that you are pushing the tray in all the time, however I don't see a switch in the manual that detects the presence of the tray. I would definitely make sure to clean/test all paper sensors thoroughly and that all connectors for the sensors and lift motor are fully connected with no pinched wires.

      It is fishy that it always works when you reboot though. That tells me there could be a board/firmware issue.
      Best rule for troubleshooting.
      K I S S Keep It Simple Stupid

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        • madas
          Trusted Tech

          250+ Posts
          • Aug 2008
          • 313
          #3
          Re: kyocera FS-C5300 KEEP ASK TO ADD PAPER IN THE CASSETE

          Hi, the switches are on the front left where the tray goes in.
          There is a paper sensor arm a little way in to the slot that is spring loaded. make sure that is not sticking and moves freely.
          I have had on other models with similar setup where this arm gets wedged on the paper and so does not fold back
          and so does not detect paper present.
          The paper lift sensor is the feed roller assy so if the paper stops lifting then that appears to be working.

          madas

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            • fourl6
              Technician

              50+ Posts
              • Nov 2008
              • 94
              #4
              Re: kyocera FS-C5300 KEEP ASK TO ADD PAPER IN THE CASSETE

              i had a fsc2026 with the spring above the pickup/feed assy missing causing all sorts of weird cassette lift, intermittent jamming and delays between copies

                Comment

                • the new guy
                  Junior Member
                  • Nov 2012
                  • 5
                  #5
                  Re: kyocera FS-C5300 KEEP ASK TO ADD PAPER IN THE CASSETE

                  The machine finally fixed by the engine PCB, I repl. this board because I found the front left side switch and the lift motor both connecting to the engine board. One in a while that the board does causes the problems, just want to let every know. Thanks for all your input gentlemen. We always learn something new everyday.

                    Comment

                    • JustManuals
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2006
                      • 9838
                      #6
                      Re: kyocera FS-C5300 KEEP ASK TO ADD PAPER IN THE CASSETE

                      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


                      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


                      Paul@justmanuals.com

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