Problem with KM-5035 toner build-up under picker fingers, oem toner

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  • CCS
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2008
    • 266

    #1

    Problem with KM-5035 toner build-up under picker fingers, oem toner

    I have a handfull of 5035's that I took over, customers duplex alot and are getting toner smear marks on 1st copy out.
    I have tracked it down to toner build-up mainly under the upper picker-fingers, and yes its OEM toner.
    Running multiples it does not show on copies, but when machine sits idle for just a few minutes you can start another run and sure enough only on the 1st copy out again the picker-finger toner smear marks will show on paper.
    So I just went back on this one and installed all new maintenance kit and another new oem toner, figured that would take care of it, ran 20 copies, let machine sit 2-minutes, ran another set and have toner smear from under upper picker-fingers showing on 1st page out again.
    I glance under the picker-fingers, sure enough-toner buildup, then it sticks to the roller and transfers to the 1st page out.

    Heat temp on fuser is at default, should it be adjusted, seems like I remember when bumping temp up or down the 5035's would throw codes.

    Any ideas, thanks.
  • Venom
    Technical/IT Support

    500+ Posts
    • Nov 2009
    • 765

    #2
    Re: Problem with KM-5035 toner build-up under picker fingers, oem toner

    Normally it is toner build up on the press roller claws and cleaning all the claws fixes issue for a while.
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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    • CCS
      Trusted Tech

      Site Contributor
      250+ Posts
      • Feb 2008
      • 266

      #3
      Re: Problem with KM-5035 toner build-up under picker fingers, oem toner

      Originally posted by Venom
      Normally it is toner build up on the press roller claws and cleaning all the claws fixes issue for a while.
      Yes, well cleaning all the claws gets rid of problem for all of about 5-minutes, I can duplex 20 sheets of 11x17 and the toner build-up is back leaving streaks on 1st copy out again

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      • CCS
        Trusted Tech

        Site Contributor
        250+ Posts
        • Feb 2008
        • 266

        #4
        Re: Problem with KM-5035 toner build-up under picker fingers, oem toner

        Anyone else seen or have a fix for this problem, thanks

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