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Boy do I feel dumb, went back out to the account today and sure enough there was rubber piece between the mag roller and housing still in the new developer. The only way I noticed it is by comparing them side by side. They should make that piece bright red or something. Thanks for your help guys.
I went through the same thing. Once I pulled the new unit and placed it beside the old unit I could see the strip. I know it's shown in the illustration that comes with the unit, but I still missed it.
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