KM C550 Paper Feed Issue

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  • jeremyb503
    Technician

    Site Contributor
    • Aug 2009
    • 38

    #1

    KM C550 Paper Feed Issue

    Hey guys,

    I really appreciate your help in the past. Is there a united copier tech beer fund I could contribute to?

    I seem to be having a paper feed issue. Please tell me if I can even do what I am trying to do here.

    We are attempting to feed 12 x 18 paper from tray 1 or 2 or the bypass and it will not feed. It jams every time. If we use the same sheet and cut it down to 8.5 x 11 I can get it to feed from tray 3 or 4 with an occasional jam.

    The paper is 100 gloss cover (9pt).

    Is it even possible to make this work or am I out of luck?
  • Tonerkiller
    Senior Tech

    500+ Posts
    • Oct 2012
    • 668

    #2
    Re: KM C550 Paper Feed Issue

    These machines do not like to run heavy gloss paper even though the paper is within spec.

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