Fs1135 MFP scan to mail with SSL

[thraine]

Hello
We want to send email with SSL protocol but getting 4803 error msg.Which configuration need for sending with SSL.Customer using 2013 exchange and the other customer using office 365 exchange 2010 mail hosting

Thank you

[aodtech]

Re: Fs1135 MFP scan to mail with SSL

With Exchange try using just the IP or Hostname of the server, port 25, no SSL, no authentication and try sending an e-mail internally. Should work. Then it's up to the IT guy to configure the relay properly.

With Outlook365, first make sure you have a valid username and password. Try logging into their web portal to see if it works. If it does, then follow these instructions. How to set up an SMTP relay in Office 365. SMTP server should be something like PODxxxxx where x is a random number. Port 587 and select STARTTLS.

[TheOwl]

Re: Fs1135 MFP scan to mail with SSL

Email with Exchange 2010.pdf

Reading through this document and following the steps will help you to create what is known as an "Open SMTP Relay Connector" which will allow for scan to email via Exchange without the need for authentication or SSL. The other thing that this does is stops the requirements of Exchange CAL's being used for extra mailboxes which aren't needed.

Hope this helps.

[greenvomit8]

Re: Fs1135 MFP scan to mail with SSL

Had similar 4803 error with setting up secured scan to email from ECOSYS M6530cdn using an Exchange 2013 server. The Exchange server had a third-party SSL certificate installed. When you log into the web interface of the printer it shows the Kyocera Command Center RX which may be generic for other types of Kyocera printers as well.

This is what got it working for me.
Log in the Kyocera Command Center RX web interface as admin
Goto Network Settings | Protocol
Ensure Send Protocol SMTP (Email TX) is On.
Ensure SMTP Security is STARTTTLS. see Note below if unsure of this setting.
Click the Submit button at the bottom of this settings page.
Click the Reset button at the bottom of the same settings page to restart the network.
Goto Function Settings | E-mail
Ensure SMTP Protocol is On. If not go back to Network Settings | Protocol to start again and amend this setting. However you may need to have it set at SSL depending on your Exchange / Office365 server setup. See Note below
Enter your SMTP Server Name. see Note below if unsure of this setting.
I entered SMTP port 587. see Note below if unsure of this setting.
I left SMTP server Timeout at the default of 10 seconds
Ensure Authentication Protocol is On
Authenticate as Other
Enter your Login User Name in the format domain\username
Enter your Login Password.
Ensure SMTP Security is STARTTTLS. If not go back to Network Settings | Protocol to start again and amend this setting. However you may need to have it set at SSL depending on your Exchange / Office365 server setup. See Note below
Domain Restriction I set at Off
Press the Submit button at the bottom of this page.
Click the Connection Test, Test button.
Hopefully you will receive a "Connection OK" status.

Note:
You may have a different experience depending on how your Exchange 2013 / Office 365 server and DNS is setup. If unsure of your server settings I recommend logging on to your user accounts Outlook Web App (AKA Outlook Web Access).
Select the Settings cog wheel in the top-right corner and then select Options
Under Account click the "Settings for POP or IMAP access" link
Scroll to the bottom to the SMTP setting.
This will show you the Servername, Port and Encryption method you will need to enter into your Kyocera printer.

Hope this helps