Kyocera KM1820 Scan?

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  • blackdog
    Trusted Tech

    100+ Posts
    • Jun 2012
    • 211
    #1

    Kyocera KM1820 Scan?

    Just installed this box, downloaded print and scan (twain) drivers, print works fine can't get scan program? Customer wants to scan to desktop. I see a KM1820 in control panel (scanners). Using USB, desktop op is Vista. I have no OEM CD. There is no fax option installed on KM1820. What am I missing other than a brain. Thanks
    Tags: None
    • kkendric
      Trusted Tech

      250+ Posts
      • Apr 2009
      • 301
      #2
      Re: Kyocera KM1820 Scan?

      I could be wrong, but I thought that the 1820 was set up to network scan only.

        Comment

        • blackdog
          Trusted Tech

          100+ Posts
          • Jun 2012
          • 211
          #3
          Re: Kyocera KM1820 Scan?

          Thanks kkendric, are you suggesting using the network card rather than USB? If this is the case will I get a scanner program once this done? Are there any other utilities I need to download?

            Comment

            • jewen25
              Trusted Tech
              • Mar 2009
              • 197
              #4
              Re: Kyocera KM1820 Scan?

              Originally posted by blackdog
              Just installed this box, downloaded print and scan (twain) drivers, print works fine can't get scan program? Customer wants to scan to desktop. I see a KM1820 in control panel (scanners). Using USB, desktop op is Vista. I have no OEM CD. There is no fax option installed on KM1820. What am I missing other than a brain. Thanks
              DOWNLOAD XNVIEW its a free software that you can use a scanner utilities
              ERROR HELP ME AND HELP YOU

                Comment

                • Zackuth
                  Trusted Tech

                  250+ Posts
                  • Aug 2009
                  • 448
                  #5
                  Re: Kyocera KM1820 Scan?

                  We have had issues setting up scanning to a computer using Vista and above.
                  If at first you don't succeed, redefine success

                    Comment

                    • blackdog
                      Trusted Tech

                      100+ Posts
                      • Jun 2012
                      • 211
                      #6
                      Re: Kyocera KM1820 Scan?

                      Hey thanks guys, I'll try that free utilities download & Zackuth I tried to reply to your tread "Toshiba Parts" but post wouldn't let me. Anyway if you have parts #'s talk to a sales rep @ PR and they will get you any part you might need.

                        Comment

                        • ccwilliams3
                          Technician
                          • Jun 2009
                          • 22
                          #7
                          Re: Kyocera KM1820 Scan?

                          You can scan with SMB you just have to make sure and have a username and password to log into the PC and you have to put that same user name and password in for every time the user wants to scan something to the computer.

                          Originally posted by blackdog
                          Just installed this box, downloaded print and scan (twain) drivers, print works fine can't get scan program? Customer wants to scan to desktop. I see a KM1820 in control panel (scanners). Using USB, desktop op is Vista. I have no OEM CD. There is no fax option installed on KM1820. What am I missing other than a brain. Thanks

                            Comment

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