Kyocera FS3900

[mansart]

Customer will print envelope from word, machine will print out envelope followed by blank sheet of paper. All other print jobs work fine.????

Any suggestions or thoughts greatly appreciated.

TIA

[JR2ALTA]

Re: Kyocera FS3900

Weird issues with Word are often found in the "Page Setup" section.

I had one were it would print the first page, then ask to load the MP tray. The Page Setup overrides the driver.