Kyocera FS3900

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  • mansart
    Senior Tech

    Site Contributor
    500+ Posts
    • Apr 2009
    • 852

    #1

    Kyocera FS3900

    Customer will print envelope from word, machine will print out envelope followed by blank sheet of paper. All other print jobs work fine.????

    Any suggestions or thoughts greatly appreciated.

    TIA
  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2033

    #2
    Re: Kyocera FS3900

    Weird issues with Word are often found in the "Page Setup" section.

    I had one were it would print the first page, then ask to load the MP tray. The Page Setup overrides the driver.

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