FS-1128MFP - Scanning Issue

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  • duroo72
    Technician
    • Nov 2009
    • 30

    #1

    FS-1128MFP - Scanning Issue

    Hi All,

    Anybody had this before on a Kyocera Fs-1128mfp where the user scans 4 pages to a folder on their pc in jpeg format all 4 pages come through , the first page is correct but the remaining 3 pages are blank?

    Thanks in advance.
    A+,Network+,Pdi+,Cdia+,MCSE,Konica Minolta Outward Associate
  • darry1322
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2010
    • 817

    #2
    Re: FS-1128MFP - Scanning Issue

    jpeg is a single page format. Scan each page individually.

    Scanning all 4 to pdf or tiff should work fine.

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    • duroo72
      Technician
      • Nov 2009
      • 30

      #3
      Re: FS-1128MFP - Scanning Issue

      Thanks darry1322 for the reply - well you learn something new everyday!! Have informed the user to use pdf instead.
      A+,Network+,Pdi+,Cdia+,MCSE,Konica Minolta Outward Associate

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