Kyocera 250ci NIGHTMARE

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  • Nieu
    Technician
    • Jul 2008
    • 18

    #1

    Kyocera 250ci NIGHTMARE

    It all started with a magenta toner running out. I installed a new toner and it started running "add toner". Ran for 15minutes and then said "out of toner". I took out the toner and shook it, said "adding toner" again, and again out of toner. This went on for about an hour.After about an hour it gave me an C2810 error.I swopped the waste toner motor,reloaded the firmware to the latest version, swopped the magenta dev unit and still got the same error. I then swopped turned to swopping the EC board. the problem is this is old EC boards and no one knows if they are working correctly.Each board gave me a different error message. Would you go for a new board or any other ideas?
  • tullio
    Trusted Tech
    • Feb 2012
    • 268

    #2
    Re: Kyocera 250ci NIGHTMARE

    group developer defective, same problem.

    Comment

    • Zackuth
      Trusted Tech

      250+ Posts
      • Aug 2009
      • 448

      #3
      Re: Kyocera 250ci NIGHTMARE

      There was an update to the waste toner motor. A new motor was to be used, a spring installed in the waste toner tube, and the wires routed a different way, according to Tech Bulletin 9 and 11. Also, I would try replacing the toner motor. It is not all that easy to get to, but any problems with toner loading are usually solved by that. It is located behind the inner tray back panel.
      If at first you don't succeed, redefine success

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
        Re: Kyocera 250ci NIGHTMARE

        This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from:

        Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


        Paul@justmanuals.com

        Comment

        • mweatter
          Junior Member
          • Feb 2010
          • 5

          #5
          Re: Kyocera 250ci NIGHTMARE

          When the toner motor goes out, it takes out the Engine PWB, replace that, make sure your toner motor is new, and install the spring in the waste toner tube per TB9. You can get a reman board for half the cost of new... Part# 855RB00112.
          Attached Files

          Comment

          • tonerleak
            Technician

            50+ Posts
            • Mar 2012
            • 67

            #6
            Re: Kyocera 250ci NIGHTMARE

            We have 300+ of these units in the field, your dev unit is kacked

            Comment

            • mweatter
              Junior Member
              • Feb 2010
              • 5

              #7
              Re: Kyocera 250ci NIGHTMARE

              Yes i agree replace your magenta DV unit also.

              Comment

              • Nieu
                Technician
                • Jul 2008
                • 18

                #8
                Re: Kyocera 250ci NIGHTMARE

                I already replaced the Magenta Dev unit as well as the waste toner motor

                Comment

                • Nieu
                  Technician
                  • Jul 2008
                  • 18

                  #9
                  Re: Kyocera 250ci NIGHTMARE

                  Thanks for everyones input. I swoped the pc bord and motor and the machine worked fine after that

                  Comment

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