We just put a 5550CI in an almost total MAC environment running 10.8 Mountain Lion I think its called. They use account codes and it doesn't prompt for account code like the pc's do. We do know how find it but it's not easy and customer not so happy about it. Is there something we did wrong or is it just way it is when using MAC software ? We do a few MAC's but not run into this before. Thanks for any help.
-
-
Re: MAC 10.8 Account Code Prompt
Ya it isn't as easy...what version of driver are you using...I haven't tried mac ver 3.0 yet, maybe easier?IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications -
Re: MAC 10.8 Account Code Prompt
The latest one on the site.Comment
-
Re: MAC 10.8 Account Code Prompt
When you select print and the dialog box opens you have a drop down to select things like 2-side, staple etc. One of these options should be "Output". There is an authentication check box which when selected will open the account code input settings. These should be able to be saved. EmujoIf you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.Comment
-
Re: MAC 10.8 Account Code Prompt
The problem I've always had is that some customers want the driver to PROMPT for the account code on each job. You have to use this drop-down and change the code for each print job. We have lawyers, accountants who have accounts set up for each client so they can bill for copier usage.Comment
-
Re: MAC 10.8 Account Code Prompt
No prompts on the Mac OS, sorry.
Never have seen one for any make or model.“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim HawkinsComment
Comment