TA 250ci waste toner issues

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  • Zackuth
    Trusted Tech

    250+ Posts
    • Aug 2009
    • 448

    #1

    TA 250ci waste toner issues

    Have a strange one. Customer called because the waste toner was full and did not give them a warning. After checking this out by swapping an empty bottle with part of a towel stuffed into the waste toner bottle neck, the machine does not indicate a full waste toner bottle. Swapped out the retaining section with a working one, and still had the issue. Pulled out the waste toner bottle and box and the machine did not give a "no waste toner bottle" message. Replaced the engine PWB and updated firmware and still have the issue. I was able to print out 2 status pages without the waste toner bottle in the machine. I tested the customer's retaining section with a machine at the shop and it works as it's supposed to. Tried tech support and got no help.
    If at first you don't succeed, redefine success
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: TA 250ci waste toner issues

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


    Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com

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    • Zackuth
      Trusted Tech

      250+ Posts
      • Aug 2009
      • 448

      #3
      Re: TA 250ci waste toner issues

      I have the manual, thanks though.
      If at first you don't succeed, redefine success

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      • madas
        Trusted Tech

        250+ Posts
        • Aug 2008
        • 313

        #4
        Re: TA 250ci waste toner issues

        This is an odd one, it obviously has been working for some time being an old m/c, has there been any work done on it prior to the fault showing (recent)
        not sure if it could cause this but check there are no bent pins on the connector on the m/c side where you plug the front waste section in to.

        Just a thought, would appreciate a fix if you find it.

        madas

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        • Venom
          Technical/IT Support

          500+ Posts
          • Nov 2009
          • 765

          #5
          Re: TA 250ci waste toner issues

          Must be wire harness
          IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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