FS-6525 - generic toner

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • MHeon71
    Trusted Tech

    Site Contributor
    VIP Subscriber
    250+ Posts
    • Oct 2008
    • 485

    FS-6525 - generic toner

    My manager states that he installed a generic toner in a FS6525 and now every time you start machine it states that you are using compatible toner and you must press OK. Is there a way to stop that message from appearing?


    Thanks for any help.
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2459

    #2
    Re: FS-6525 - generic toner

    Use the right toner. The chip on the toner cartridge tells the machine if the toner is genuine or not.

    Comment

    • MHeon71
      Trusted Tech

      Site Contributor
      VIP Subscriber
      250+ Posts
      • Oct 2008
      • 485

      #3
      Re: FS-6525 - generic toner

      I realize the crum chip gives the info for generic toner or OEM. I would love to use OEM toner but the purchasing department does not. I know it creates more calls to use generic, but that is out of my hands.

      Comment

      • Tonerbomb
        AutoMajical Resolutionist

        Site Contributor
        2,500+ Posts
        • Feb 2005
        • 2589

        #4
        Re: FS-6525 - generic toner

        generic toner SUCKS !!!!!!!!!!!!!
        Mystic Crystal Revelations

        Comment

        • Eric1968
          Service Manager

          1,000+ Posts
          • Jan 2009
          • 2459

          #5
          Re: FS-6525 - generic toner

          If you have to visit 1 customer for toner related problems, you instantly lose the benefit of that cheaper toner bottle.

          Comment

          • DWise
            Senior Tech

            500+ Posts
            • Apr 2010
            • 898

            #6
            Re: FS-6525 - generic toner

            Sounds like you will have to press the button every time, until they start using OEM, if ever.
            Do for one what you wished you could do for everyone. - Andy Stanley

            Comment

            Working...