Hello all
We have two separate machines
The 400ci is adding toner until all three color developers get full, to the point where it locks up the toner container motor, and gives the c7000 error. If we vacuum out the tops of the developer we can get it to print a status page where all the black image shows up, and none of the colors do.
With the 300ci we have same issue except reverse, where the black keeps adding until the TC motor errors out and we can vacuum the developer out and print a status page that only shows color.
we replaced the Toner Container motor on both machines, and that did nothing to resolve it, so we think something else is going on, but we cant quite put our fingers on it.
Any advice?
We have two separate machines
The 400ci is adding toner until all three color developers get full, to the point where it locks up the toner container motor, and gives the c7000 error. If we vacuum out the tops of the developer we can get it to print a status page where all the black image shows up, and none of the colors do.
With the 300ci we have same issue except reverse, where the black keeps adding until the TC motor errors out and we can vacuum the developer out and print a status page that only shows color.
we replaced the Toner Container motor on both machines, and that did nothing to resolve it, so we think something else is going on, but we cant quite put our fingers on it.
Any advice?
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