[Misc] Need Firmware for Koycera 400Ci

[Guest]

Hello, I need to get the firmware for 400Ci, I had to replace the hard drives and CMOS battery, after I reinstalled the CMOS and hard drives I get error code, C0640? I was told I need to install the firmware off a USB stick? Any help would be great, I don't have access to the Koycera portal??

[ss12]

Re: Need Firmware for Koycera 400Ci

Hello, I need to get the firmware for 400Ci, I had to replace the hard drives and CMOS battery, after I reinstalled the CMOS and hard drives I get error code, C0640? I was told I need to install the firmware off a USB stick? Any help would be great, I don't have access to the Koycera portal??

Try formatting the hard drives before you go down the firmware route

[mpbcomput]

Re: Need Firmware for Koycera 400Ci

I did try that and different hard drives? Any other ideas?

[mpbcomput]

Re: Need Firmware for Koycera 400Ci

Any special way to format them?

[ss12]

Re: Need Firmware for Koycera 400Ci

Any special way to format them?

service mode u024

[kkendric]

Re: Need Firmware for Koycera 400Ci

1. Did you install correct drives for this copier? Are you sure that you are not getting a C0840 error now?
2. Are the Sata data connectors connected to the correct connectors.
3. Strange that battery was bad . With replacing battery you should get a C0840 RTC error not a hard drive error. Reset copier then reset time.
4. Should not need to install Firmware. It does not reside on either of the disk drives.