M3540idn with a terrible squeaking noise

[User Name]

First, let me just say I now hate this machine. It has about 10k pages on it and it's developed a really bad squeak. It happens when the main drive is turning while warming up and making copies, and It sounds like it's coming from the right-side of the machine. I've tried replacing everything in the maintenance kit one at a time to see if any of those units where the problem and they were not. Yesterday I took out the main drive (the service manual is missing sooo many steps for removing the drive by the way) and lubed it and everything else on that side of the machine I could. There are a bunch more gears under the frame of the machine that I couldn't get to without much more tear-down so I put a few drops of lubricant of them as best I could and I put it back together and the damn thing is still squeaking.

So, do you guys have any advice on how I can pinpoint this noise? There doesn't seem to be any U30 or motor test so I can keep it running to try and troubleshoot, I have to make copies to keep the motor turning so it will keep making the noise and I should mention this noise will come and go with different intensities as it see fit. Have any of you had a noise issue on one these models that you remember and could give me an idea of what to lubricate? Any advice is appreciated and thanks in advance!

[Kyo fan]

Re: M3540idn with a terrible squeaking noise

I've found squeaking on these models to be the exit unit area sound due to dirt between metal and plastic. Remove the fuser and check the area above it. The goal is to find all the black plastic rollers (they come in pairs), remove them and wipe witch alcohol the metal bar they are spinning on.

If it doesn't help, than it could be this: 2LW-018.pdf but this would produce different sound (teeth skipping).

Good luck.

[cm79]

Re: M3540idn with a terrible squeaking noise

Have you tried cleaning or replacing any feed clutches?

[User Name]

Re: M3540idn with a terrible squeaking noise

I've found squeaking on these models to be the exit unit area sound due to dirt between metal and plastic. Remove the fuser and check the area above it. The goal is to find all the black plastic rollers (they come in pairs), remove them and wipe witch alcohol the metal bar they are spinning on.

If it doesn't help, than it could be this: [ATTACH]25993[/ATTACH] but this would produce different sound (teeth skipping).

Good luck.

The rollers on the rear exit door had a little bit of a squeak that was separate from the other louder squeak I'm currently troubleshooting. I took care of that one.

The model I'm working on is a new model M3540 and not an older FS-3540 so I'm thinking this won't apply but thanks for posting that bulletin. It'll come in handy if any of the FS-3540s I have out there start having that issue.

Have you tried cleaning or replacing any feed clutches?

I've had both of the assemblies that have all the clutches on the right-side of the machine out and I lubricated all the gears and shafts in them but I didn't mess around with the clutches themselves for fear of breaking them. I haven't had to mess with the clutches on Kyoceras much at all yet. Do they come apart to allow for cleaning of the inner parts?

[cm79]

If you know what your doing it's an ok job. You can run the machine without the side covers and hear if the clutches are squeaky. But if your not sure about opening up the clutches I would say to replace the clutch pack.

[User Name]

Re: M3540idn with a terrible squeaking noise

If you know what your doing it's an ok job. You can run the machine without the side covers and hear if the clutches are squeaky. But if your not sure about opening up the clutches I would say to replace the clutch pack.

If the clutches can be opened up, I can do it but I'm not sure it's one of those yet. I have run it without the covers on and it's still very hard for me to tell exactly where the squeak is coming from. It doesn't remind me of a clutch squeak that I've heard on other brands with noisy clutches but I can't rule it out. Thanks for the info!

[Kyo fan]

Re: M3540idn with a terrible squeaking noise

My bad on that different model bulletin, i'm getting old.

M3540idn is rather new model and not many fixes out for it yet. If in your case, you feel like the sound is coming from the back (fuser) area, you could check this one out: 2LV-006.pdf

It's not specifically for the M3540idn, but it's the same device since it's built upon these. Also, upgrade the firmware to the latest.

[User Name]

Re: M3540idn with a terrible squeaking noise

My bad on that different model bulletin, i'm getting old.

M3540idn is rather new model and not many fixes out for it yet. If in your case, you feel like the sound is coming from the back (fuser) area, you could check this one out: [ATTACH]26006[/ATTACH]

It's not specifically for the M3540idn, but it's the same device since it's built upon these. Also, upgrade the firmware to the latest.

No problem. They really shouldn't keep the models numbers so similar between consecutive generations.

Pretty certain it's not coming from the fuser area and I presume that Kyocera would have manufactured this newer model with the updated parts. Thanks for this bulletin as well though! I kinda thought these models were a tad loud! Why don't they put the Service Bulletins with the Technical Bulletins on KDAconnect? I never get around to finding these things.

[tedtech]

Re: M3540idn with a terrible squeaking noise

I had this issue...I replaced the drum and dv...not sure which one it was but it took care of the squealing.

[qbert69]

Re: M3540idn with a terrible squeaking noise

A Useful Tool:

Amazon.com: Lisle 52750 Stethoscope Kit: Automotive

[Gee]

Re: M3540idn with a terrible squeaking noise

I had the same speaking noise. Remove the fuser unit and check the right side on the frame there's a flap with a sensor , that flap triggers that sensor when the machine is iddeling. Remove with one screw and disconnect sensor. Lube that flap witch rides on a metal rail.

[toddanderson]

Re: M3540idn with a terrible squeaking noise

I have a m3540 with a intermittent squeak noise when feeding from the cassette , bypass is fine
noise is only when feeding paper,
replaced the complete clutch drive pac and
primary feed tires,

Has anyone seem any squeak type noise coming
from the primary feed area

[User Name]

Re: M3540idn with a terrible squeaking noise

Sorry, I forgot to update this post. The noise on my machine ended up coming back and I tore it down to the frame on the right side (when looking at it from the front) and then took off that piece of the frame off and lubed all the gears and shafts that were under there. It ran extremely quieter after I was done. I can't even figure out how adequately describe it other than smooth. It made less noise than when it wasn't squeaking before and was quieter than any of the other one of these models I've worked on so I think that I got the squeak. It's been a couple of months and I haven't gotten a call back yet.

Another interesting note is that a guy from Kyocera called me in regards to this call due to what I think may have been a high priority customer having the same model machine with a noise that whichever tech was working on couldn't solve and they wanted to know what I did to solve my issue. So, I'm not sure of how widespread this noise is but there may be a few machines out there that have this squeak.

I had this issue...I replaced the drum and dv...not sure which one it was but it took care of the squealing.

I replaced both of these and they didn't help in my case.

A Useful Tool:

Amazon.com: Lisle 52750 Stethoscope Kit: Automotive

Yeah. I should have one of these.

I had the same speaking noise. Remove the fuser unit and check the right side on the frame there's a flap with a sensor , that flap triggers that sensor when the machine is iddeling. Remove with one screw and disconnect sensor. Lube that flap witch rides on a metal rail.

The right side from the front or the back? The noise I had was from the right side if you were standing in front of the machine. I'll keep that part in mind though if the noise comes back. Thanks!

I have a m3540 with a intermittent squeak noise when feeding from the cassette , bypass is fine
noise is only when feeding paper,
replaced the complete clutch drive pac and
primary feed tires,

Has anyone seem any squeak type noise coming
from the primary feed area

My noise would occur at start-up before feeding paper and while feeding. I didn't try the bypass but for mine it would have certainly made the same noise.

Have you tried the feed clutch?

[taskalfaman]

Re: M3540idn with a terrible squeaking noise

Sorry, I forgot to update this post. The noise on my machine ended up coming back and I tore it down to the frame on the right side (when looking at it from the front) and then took off that piece of the frame off and lubed all the gears and shafts that were under there. It ran extremely quieter after I was done. I can't even figure out how adequately describe it other than smooth. It made less noise than when it wasn't squeaking before and was quieter than any of the other one of these models I've worked on so I think that I got the squeak. It's been a couple of months and I haven't gotten a call back yet.

Another interesting note is that a guy from Kyocera called me in regards to this call due to what I think may have been a high priority customer having the same model machine with a noise that whichever tech was working on couldn't solve and they wanted to know what I did to solve my issue. So, I'm not sure of how widespread this noise is but there may be a few machines out there that have this squeak.



I replaced both of these and they didn't help in my case.



Yeah. I should have one of these.



The right side from the front or the back? The noise I had was from the right side if you were standing in front of the machine. I'll keep that part in mind though if the noise comes back. Thanks!



My noise would occur at start-up before feeding paper and while feeding. I didn't try the bypass but for mine it would have certainly made the same noise.

Have you tried the feed clutch?

hi,

I had some issues in the past and solved it by
- removing du-unit,
- disassamble complet black harness with gears inside on the right inner side of the machine, (lubrificate)
- mounted it again.
these two machines are working without noise.


have fun

[brecht2]

Re: M3540idn with a terrible squeaking noise

Hello,

I have the same sqeaking noise with a Ecosys M3540DN printer.
The noise is not always, most of all it happens after a few hundred prints and then go's away by itself.
I've changed the fusing without result.
Changed the feed assy unit, reg and dev clutch without succes.
Lubricated the as in the drum unit, the drive assy, exit unit without result.
I guess the noise is from rollers in the exit unit.