I am having problems with scanner not scanning to pcs. Just moved and the set-up initially worked on one workstation. I added new pcs in Scanner Address Utility and added Scanner File Utility to other workstations. I sent the updated info to the scanner from the Address Utility.
When I select the "scan to pc", all the pcs are listed in the "select sender" list. Then I go to the "send to user pc" to turn it on, and it gives error "unable to find destination pc. check pc". I have tried it with the original pc and the new ones, but I am getting same result. (Now I cannot scan anything). I have checked the settings on the server Scanner Address Utility, and it seems scanner IP, worskstation pc IP are ok. However the software does not connect to scanner.
The only thing I can think of at this time is that I may have overridden Host Name accidently on Address Utility but am unsure. I have no idea what it would be. Is there a way to find the Host Name on the KM-2050? Any other ideas would help.
Thanks, Eric
When I select the "scan to pc", all the pcs are listed in the "select sender" list. Then I go to the "send to user pc" to turn it on, and it gives error "unable to find destination pc. check pc". I have tried it with the original pc and the new ones, but I am getting same result. (Now I cannot scan anything). I have checked the settings on the server Scanner Address Utility, and it seems scanner IP, worskstation pc IP are ok. However the software does not connect to scanner.
The only thing I can think of at this time is that I may have overridden Host Name accidently on Address Utility but am unsure. I have no idea what it would be. Is there a way to find the Host Name on the KM-2050? Any other ideas would help.
Thanks, Eric
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