6500i J6210

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  • D_L_P
    Self Employed

    1,000+ Posts
    • Oct 2009
    • 1196

    #1

    6500i J6210

    We've taken over service for an account with several 6500i and two 5550ci. I've been doing this for 20+ years but am newbie with Kyocera. The troubleshooting guides have been a great help so far. Didn't see anything about j6210 (finisher eject jam) in it. Anyone have any suggestions for this?
  • turnermier

    #2
    Re: 6500i J6210

    Does this machine have a mailbox unit attached?

    Comment

    • Tonerkiller
      Senior Tech

      500+ Posts
      • Oct 2012
      • 668

      #3
      Re: 6500i J6210

      Did you find a solution to the 6210 jams?

      Comment

      • D_L_P
        Self Employed

        1,000+ Posts
        • Oct 2009
        • 1196

        #4
        Re: 6500i J6210

        No. They replaced the units.

        Comment

        • Kidaver
          Ghoulscout

          500+ Posts
          • Apr 2011
          • 912

          #5
          Re: 6500i J6210

          I remember they redesigned the cursor guides for those finishers as they were catching the corners of pages when it would straighten the paper for staple and offsetting...but don't remember if it was associated with that jam code.
          "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

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