When I purchased my kip I was promised that the company selling it was qualified to work on it, they weren't, other than removing the shipping items, leveling it and getting it started was about their level of familiarity with it.
I have been extremely lucky, and have had no major issues. One continuous problem has been unbalanced scan density when I am scanning items in, most times it isn't an issue. But now customers are starting to have more gray tones in the background. The fives scanning bars are not at the same lvl and I have bands of light and darker areas when I scan.
is there a program in the kip to balance these?
Karl
I have been extremely lucky, and have had no major issues. One continuous problem has been unbalanced scan density when I am scanning items in, most times it isn't an issue. But now customers are starting to have more gray tones in the background. The fives scanning bars are not at the same lvl and I have bands of light and darker areas when I scan.
is there a program in the kip to balance these?
Karl