OKI C830 not recognising magenta toner

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  • aAandy
    Trusted Tech

    Site Contributor
    250+ Posts
    • Apr 2012
    • 367

    #16
    Re: OKI C830 not recognising magenta toner

    Originally posted by Phil B.
    did you put a new drum in it.. the fuse was blown but not recorded in the board

    did you call tech support? they would have told you this... and where did you get the board from? thru oki ours only $230 and it take about 1/2hr - 40 mins to do
    i keep in-line fuses on hand & reset the M drum unit - no data transfer was required, though i'll have to setup network addy's etc

    everything's expensive in Australia, could have got it cheaper from the U.S. but client didn't want to wait 3 weeks

    i think the board did fix the problem though, as now the fault follows the magenta drum unit around - i suspect the M toner RFID chip got damaged, so i'm fitting a new OEM Magenta toner today (they cost me $232.00 wholesale)

    will keep you posted

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    • aAandy
      Trusted Tech

      Site Contributor
      250+ Posts
      • Apr 2012
      • 367

      #17
      Re: OKI C830 not recognising magenta toner

      the new magenta toner sorted it, i have ordered a toner chip so the old (but still full) magenta toner can be used

      so a BIG thank you Phil, couldn't have done it without you

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22801

        #18
        Re: OKI C830 not recognising magenta toner

        Originally posted by aAandy
        the new magenta toner sorted it, i have ordered a toner chip so the old (but still full) magenta toner can be used

        so a BIG thank you Phil, couldn't have done it without you
        hey Brother.. been working on this crap for too long not to have picked up a few tricks.

        Comment

        • richs
          Trusted Tech

          250+ Posts
          • Nov 2008
          • 253

          #19
          Re: OKI C830 not recognising magenta toner

          Originally posted by aAandy
          the new magenta toner sorted it, i have ordered a toner chip so the old (but still full) magenta toner can be used

          so a BIG thank you Phil, couldn't have done it without you
          New Toner fixed it.I did say try a new toner....from another lot.I have run into a few toner problems.

          Comment

          • spree
            Trusted Tech
            • Jun 2012
            • 211

            #20
            Re: OKI C830 not recognising magenta toner

            Hello, I have problems, but with drum only. The machine OKI C830 says: End of life imaging unit CYAN, replace it.
            Customer bought genuine drum unit CYAN, but still this message.
            Than I bought OEM imaging unit CYAN, but still this message.
            In service mode I tried to change consumable from STOP to countinuos. It print one to five pages after power on, but after that still this message (replace imaging unit CYAN) and new message (replace imaging unit MAGENTA).
            Motors are turning, clutches are working, contacts are cleaned.
            Maybe the "flag" in drum windows is closed??? I forgot about it! Is there the "flag" in drum?
            And what to do, when the flag will be O.K. - change mainboard (formatter)?

            Comment

            • spree
              Trusted Tech
              • Jun 2012
              • 211

              #21
              Re: OKI C830 not recognising magenta toner

              Originally posted by spree
              Hello, I have problems, but with drum only. The machine OKI C830 says: End of life imaging unit CYAN, replace it.
              Customer bought genuine drum unit CYAN, but still this message.
              Than I bought OEM imaging unit CYAN, but still this message.
              In service mode I tried to change consumable from STOP to countinuos. It print one to five pages after power on, but after that still this message (replace imaging unit CYAN) and new message (replace imaging unit MAGENTA).
              Motors are turning, clutches are working, contacts are cleaned.
              Maybe the "flag" in drum windows is closed??? I forgot about it! Is there the "flag" in drum?
              And what to do, when the flag will be O.K. - change mainboard (formatter)?
              As I saw, there is no "flag" in drum unit, sorry about that.
              Any ideas?
              Last edited by spree; 03-27-2021, 01:35 PM.

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