HP Laser Jet MFP M72630dn

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  • Blues Guy
    Trusted Tech

    100+ Posts
    • Aug 2009
    • 216

    HP Laser Jet MFP M72630dn

    Good day to all,

    Any one are doing HP machine here ?

    I have a HP MFP M72630 which the machine with intermittent panel touch screen are freeze. You can't press or slide to other page no function at all.

    Customer have to switch OFF and ON the machine every time when the panel touch screen have this problem. Its work after this but will come back again.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: HP Laser Jet MFP M72630dn

    Originally posted by Blues Guy
    Good day to all,
    Any one are doing HP machine here ?
    I have a HP MFP M72630 which the machine with intermittent panel touch screen are freeze. You can't press or slide to other page no function at all.
    Customer have to switch OFF and ON the machine every time when the panel touch screen have this problem. Its work after this but will come back again.
    firmware'

    Comment

    • Matoku
      Trusted Tech

      100+ Posts
      • Feb 2008
      • 172

      #3
      Re: HP Laser Jet MFP M72630dn

      Normally it firmware issue. need to update to newer version. You can call HP call center in your Country to get the firmware.

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