Printer offline when doing copies

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  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #16
    Re: Printer offline when doing copies

    Originally posted by XEROX_1111_TEC
    do you know what is a copy? I mean copy, not print, so the post is correct.
    seeing how most that have tried to help you have more years under our belts than you do... YES we know what a copy job is. You haven't even posted the config pages from the unit for us to analyze ...

    frankly I think your comment is out of line.. SOMETIMES this job takes thinking OUTSIDE the box.

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37382

      #17
      Re: Printer offline when doing copies

      Originally posted by XEROX_1111_TEC
      do you know what is a copy? I mean copy, not print, so the post is correct.
      You failed in your initial post to mention that the "Off Line" was being displayed on the machine.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #18
        Re: Printer offline when doing copies

        Originally posted by XEROX_1111_TEC
        [ATTACH=CONFIG]47160[/ATTACH]
        this doesn't show the OFFLINE message

        look at the title of your thread " Printer offline when doing copies " most units cannot print and copy at the same time..

        look at your preferences for machine usage...

        Comment

        • XEROX_1111_TEC
          Technician
          • Aug 2019
          • 71

          #19
          Re: Printer offline when doing copies

          Originally posted by Phil B.
          this doesn't show the OFFLINE message

          look at the title of your thread " Printer offline when doing copies " most units cannot print and copy at the same time..

          look at your preferences for machine usage...
          That picture is only an example.

          Comment

          • XEROX_1111_TEC
            Technician
            • Aug 2019
            • 71

            #20
            Re: Printer offline when doing copies

            Originally posted by Phil B.
            seeing how most that have tried to help you have more years under our belts than you do... YES we know what a copy job is. You haven't even posted the config pages from the unit for us to analyze ...

            frankly I think your comment is out of line.. SOMETIMES this job takes thinking OUTSIDE the box.
            Thinking outside the box is what I'm doing. But that doesn't mean to put in the table options that had no influence.

            The only less correct initial info was about the off-line, but I've mentioned it in one my answers, that the off-line info was in controll panel.

            The configuration pages were confronted with more five printers and are all equal, the only difference is xerox standar accounting. All printers have the same firmware.

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798

              #21
              Re: Printer offline when doing copies

              Originally posted by XEROX_1111_TEC
              That picture is only an example.
              how can it be an example when it doesn't show the MESSAGE?

              some system analyst/computer tech person you are.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37382

                #22
                Re: Printer offline when doing copies

                Originally posted by XEROX_1111_TEC
                That picture is only an example.
                An example of what? Like Phil said, it does not show what you claim!

                Comment

                • XEROX_1111_TEC
                  Technician
                  • Aug 2019
                  • 71

                  #23
                  Re: Printer offline when doing copies

                  Originally posted by slimslob
                  An example of what? Like Phil said, it does not show what you claim!
                  An example of the service I'm talking about. The error is shown in the black notification bar and only says machine is offline

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 37382

                    #24
                    Re: Printer offline when doing copies

                    Originally posted by XEROX_1111_TEC
                    Thinking outside the box is what I'm doing. But that doesn't mean to put in the table options that had no influence.

                    Ignoring and insulting senior techs with years more experience than you is not think outside the box. t comes closer to have your head up your arse.
                    The only less correct initial info was about the off-line, but I've mentioned it in one my answers, that the off-line info was in controll panel.

                    And got mad when I pointed out that it should have been in your initial post.
                    The configuration pages were confronted with more five printers and are all equal, the only difference is xerox standar accounting. All printers have the same firmware.
                    Then why are you afraid to print the setting report and service so that those who are more experience can evaluate them. Afraid someone might find something that you are missing?

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37382

                      #25
                      Re: Printer offline when doing copies

                      Originally posted by XEROX_1111_TEC
                      An example of the service I'm talking about. The error is shown in the black notification bar and only says machine is offline
                      What are you trying to hide that you are afraid to provide a picture of the "black notification bar" where it says "machine is offline"? Could it be that it doesn't exist and you are just blowing smoke out your ass?

                      Comment

                      • XEROX_1111_TEC
                        Technician
                        • Aug 2019
                        • 71

                        #26
                        Re: Printer offline when doing copies

                        Originally posted by slimslob
                        Then why are you afraid to print the setting report and service so that those who are more experience can evaluate them. Afraid someone might find something that you are missing?
                        Any problem at all, i just can do it know.

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22798

                          #27
                          Re: Printer offline when doing copies

                          Originally posted by XEROX_1111_TEC
                          An example of the service I'm talking about. The error is shown in the black notification bar and only says machine is offline
                          no it says SELECT A SERVICE.. no error message at all.. do you even read what the hell you post?

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                          • BillyCarpenter
                            Field Supervisor

                            Site Contributor
                            VIP Subscriber
                            10,000+ Posts
                            • Aug 2020
                            • 16329

                            #28
                            Re: Printer offline when doing copies

                            I'll never understand why anyone would come here and ask for help and then argue when someone is trying to help. Very confusing.
                            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22798

                              #29
                              Re: Printer offline when doing copies

                              Originally posted by BillyCarpenter
                              I'll never understand why anyone would come here and ask for help and then argue when someone is trying to help. Very confusing.
                              esp when the one mouthing off is a 2-10yr tech who refuses to post the info we need to help him.

                              Comment

                              • XEROX_1111_TEC
                                Technician
                                • Aug 2019
                                • 71

                                #30
                                Printer offline when doing copies

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