Printer offline when doing copies

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  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #31
    Re: Printer offline when doing copies

    Originally posted by XEROX_1111_TEC
    NOWHERE did we say the message would be on the PC.. but your pics of the copier screen doesn't show the message in the black bar. *messgae bar*

    no more help from me ( can't speak for others here ) UNTIL you print out and upload PDF's of said pages.

    like I said 2 pages back... SHOW US THE ERROR LOG. Config page. look in the PRIORITIES PAGE.. see if there is Copy before print or sum such.

    DONE

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    • XEROX_1111_TEC
      Technician
      • Aug 2019
      • 71

      #32

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37382

        #33
        Re: Printer offline when doing copies

        "Not authorized" by what company? Print the pages we have asked for, scan them to single page pdf files (300 dpi resolution), attach the pdf files.

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        • nealhiggins

          #34
          Re: Printer offline when doing copies

          I've got the same problem but I asked expert for help, by the way you can do it as well just check custom-paper-writing.org feedback

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