HP LJ E 87650 Freeze

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Roger67
    Technician

    50+ Posts
    • Nov 2013
    • 84

    HP LJ E 87650 Freeze

    Hello Folks,

    i have a E87650 who freezing in sometimes an then i get a 30.01.41 or an 30.01.57 code.

    30.01.41 means: Scanner communications Error

    30.01.57 means: Communication Issue with the PCIe Connection

    I changed the

    Main PCA
    the HDD`s ( both the HP and the Samsung Item )
    I installed the FW
    4.9.01
    4.11.02
    5.2

    Anyone has an Idea ?

    Thanks
    Roger
  • ninja_unmatched
    Technician
    • Aug 2019
    • 14

    #2
    Re: HP LJ E 87650 Freeze

    By Main PCA what are you referring to? Give the part number....

    Sent from my SM-N986U using Tapatalk

    Comment

    • Roger67
      Technician

      50+ Posts
      • Nov 2013
      • 84

      #3
      Re: HP LJ E 87650 Freeze

      Main PCA

      1 x 5MC63-67001

      Comment

      • ninja_unmatched
        Technician
        • Aug 2019
        • 14

        #4
        Re: HP LJ E 87650 Freeze

        Wait you replaced the mainboard? The error you are getting involves an issue with the scanner. You should be starting with any related to that.

        Check the scanner cables.
        The scanner itself. Usually the scanners have their own board that can be changed.

        Sent from my SM-N986U using Tapatalk

        Comment

        • ninja_unmatched
          Technician
          • Aug 2019
          • 14

          #5
          Re: HP LJ E 87650 Freeze

          The error may simply be a bad PCIe cable.

          Sent from my SM-N986U using Tapatalk

          Comment

          Working...