WorkCentre 3545 cannot enable Network Controller services

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • zeDoktor

    #1

    WorkCentre 3545 cannot enable Network Controller services

    I'm having trouble enabling the network controller services on a Xerox WorkCentre C3545. I can enter the tools menu but everything even remotely dealing with networking (including printer status reports) are greyed out because networking services are not enabled. The printer was fully functional up until a brief power outage. I have unplugged the CAT5 and power to the machine for ~3 minutes and have done a software reset to no avail. Resetting the Network Controller is not available. On power up it checks the network controller for some time and then will state that it is not available. The lights on the network controller show link and activity.

    In the error log I show repeated 3.332.00 errors.

    I'm unsure how to proceed.
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1794

    #2
    03.332, 03-518 Communications With Network Controller
    Lost
    Unable to reestablish communications with the Network Controller after 12 minutes.
    Printing has stopped or the power up process has stalled.
    Procedure
    Reset the Network Controller (REP 1.24). If the problem continues, perform dC402 SW Verify.

    Connect controller to xerox pws with altboot and see does controller boot properly.

    Comment

    Working...