OCE FX 3000

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  • HOLZ
    Technician
    • Sep 2009
    • 10
    #1

    OCE FX 3000

    PLEASE HELP WE HAVE AN OCE FX 3000 THAT WONT COPY OR SEND A FAX CONFIRMATION. IT HAS BEEN IMPOSSIBLE TO FIND ANY INFO ON THIS THING. THANKS IN ADVANCE FOR YOUR ASSISTANCE....



    DILLIGAF
    Tags: 3000, act, fax, lef, nas, oce, sound, territory
    • VThideaway
      #2
      pdf

      all docs are at oceusa.com / desktop / fx3000 / docs and drivers ps it is the menu screen

        Comment

        • kronical
          Kronic Copier Ninja

          100+ Posts
          • Nov 2009
          • 230
          #3
          Originally posted by HOLZ
          PLEASE HELP WE HAVE AN OCE FX 3000 THAT WONT COPY OR SEND A FAX CONFIRMATION. IT HAS BEEN IMPOSSIBLE TO FIND ANY INFO ON THIS THING. THANKS IN ADVANCE FOR YOUR ASSISTANCE....

          Can you make any photocopies at all? Are you just having trouble setting up fax reports? Any error messages?

          You can contact the Oce support number that accompanied the machine to have a service technician help you with this issue, if it is under a maintenance agreement. If not, you will be charged for a service visit. I can help you through here as best as I can.

            Comment

            • HOLZ
              Technician
              • Sep 2009
              • 10
              #4
              I appreciate the help and info greatly!!! We finally got it to copy still no confirmation report.



              DILLIGAF

                Comment

                • kronical
                  Kronic Copier Ninja

                  100+ Posts
                  • Nov 2009
                  • 230
                  #5
                  Originally posted by HOLZ
                  I appreciate the help and info greatly!!! We finally got it to copy still no confirmation report.
                  Menu, 3, 4, 1 - Job Status Report
                  4 options, as listed
                  Incomplete - report prints on incomplete transmissions only
                  Inc+Image - report prints on incomplete transmissions with image of first page on report
                  All - report prints on all transmissions
                  All+Image - prints report on all transmissions with image of first page on report.

                    Comment

                    • VThideaway
                      #6
                      confirmation

                      I told ya where manuals are. It is simple. Press menu press #3 or scroll down to 'fax", press #4 or scroll to "set up report" than pick your choice. It is a nice little Brother mach I got a Fx2700 its the same thing.

                        Comment

                        • kronical
                          Kronic Copier Ninja

                          100+ Posts
                          • Nov 2009
                          • 230
                          #7
                          Very true, solid machines. A common problem has arose in my territory and I have confirmed it has been encountered in our other territories as well, the FX3000 will get a nasty grinding/clunking sound from the paper tray when trying to copy/print. Pull the tray and check the gears on the left side for damage, if ok, readjust the rear paper guide and back it off the stack of paper 1 notch. You should be able to turn the gear by hand while loaded with paper, lifting the stack. If you can't turn it by hand, then back it off. If the gear is damaged, contact Oce Service for replacement.

                            Comment

                            • VThideaway
                              #8
                              yes call us up

                              it is common, little bit of pain getting those little gears out also those fuser gears go too.

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