Oki ES3640 Communication error

[d2p group]

Re: Oki ES3640 Communication error

Hi i found your info about this machine just wondering how you got on about fixing the problem.
I also have the same error on my machine. I will be much appriciated if you can share any info on this matter.
Thank you very much.

[d2p group]

Re: Oki ES3640 Communication error

My customer has an Oki Es3640 when you power on you get the message initialising please wait 5 minutes.
after around 4 minutes the message communication error appears on the screen.
I have looked for the obvious all connections are good the fuser is getting warm all cvers are closed.
Any advise Please. Is there any one who have experienced this similar problem. Any help advice will be much appriciated.
Many Thanks.

[wavemp]

Re: Oki ES3640 Communication error

Please, has anyone fixed the problem ?
Is it necessary to buy a new hd from Oki ?
I think that after i payed $10.000 for this printer, a new hd for $500 is too much.
Why ? For the copy write of the software that i have payed when i bought the printer ?
No ! This is a theft !
Please, tell me how did you fixed the problem !

[unlimitedbt]

Re: Oki ES3640 Communication error

Hi, unfortunately as frustrating as it seems, there is no fix for that issue other than replacing the HDD. I did spent enormous effort trying to figure out the solution. I went as far as purchasing precisely same HDD and tried to copy healthy HDD on it using industrial grade HDD duplication equipment, Installed LINUX Ubuntu and tried the same with it - no success. Later when discussed this matter with computer industry professionals opinion was expressed that Software on HDD checks S/N of HDD and/or S/N of EPROM on it. If there is a mismatch - won't work. What I learned so far that HDD fails on these units from improper shutdowns and if power fails while HDD has information on it (say, a user ctotal ripoffan't clear paper jam error and powercycles the machine - I've seen this done many times)
So, I guess the only thing you can do is call OKI and express your opinion about your situation, whatever leaded to HDD fail is a matter for different discussion but $500+ for stinken $40 HDD is total ripoff

[wavemp]

Re: Oki ES3640 Communication error

Thank you very much for reply.
Do you known where can i buy this HDD ?

[jose antonio]

Re: Oki ES3640 Communication error

Hi, I had this same issue with an OKI CX3641 MFP,.. after calling oki they advised me to replace the HDD witch i did.. i ordered the HDD from Senecadata.com, an authorized OKI dealer, cost: USD 500.00, but unfortunately when i installed the new HDD i got the same error again "communication error" so i contacted oki again, they told me then the next step is to replace the PCB cost: USD 1750.00 these prices are ridiculous high for an discontinued machine.

So i decided to buy another machine, 2nd hand and slightly used for that same PCB price.

And now after using the machine for some time, i am having another error msg; incompatible toners, and the ready lamp won't come on, all toners are genuine OKI.

I got this msg after doing a calibration in service mode, and also changed the OKI user settings to OEMA in System maintenance OKI user.

The reason i changed to OEMA is because the printer did not accept letter size from bypass when using the PS driver only.

I did not see any warning in the service manual for not to do the change, i tried to get it back to the default settings but the msg stayed.

Any ideas on how to fix this?

Jose Antonio

[chivozx]

Re: Oki ES3640 Communication error

Hello,

I managed to clone a HDD of OKI ES3640e and it works. My problem was that "Initializing" remained and could not print.

The method I followed is with a laptop and CDLive of CloneZillla. There are many manuals on how to use on Internet.

Any questions do not hesitate to ask.

###--------------------------------------------------###


Hola,

He conseguido clonar un HDD de una OKI ES3640e y funciona. Mi problema era que se quedaba "Inicializando" y no podia imprimir.

El metodo que he seguido es hacerlo con un portatil y el CDlive de CloneZillla. Hay muchos manuales en internet de como usarlo.

Cualquier duda no dudeis en preguntarme.

[centrodeformacionjavea]

Re: Oki ES3640 Communication error

Hello,

I managed to clone a HDD of OKI ES3640e and it works. My problem was that "Initializing" remained and could not print.

The method I followed is with a laptop and CDLive of CloneZillla. There are many manuals on how to use on Internet.

Any questions do not hesitate to ask.

###--------------------------------------------------###


Hola,

He conseguido clonar un HDD de una OKI ES3640e y funciona. Mi problema era que se quedaba "Inicializando" y no podia imprimir.

El metodo que he seguido es hacerlo con un portatil y el CDlive de CloneZillla. Hay muchos manuales en internet de como usarlo.

Cualquier duda no dudeis en preguntarme.

[unlimitedbt]

Re: Oki ES3640 Communication error

Copying the HDD does not work. It is possible that Software looks at S/N of the HDD when booting so if different HDD is used, it will have a different S/N.
Your best bet would be getting a used, working HDD off the ebay when becomes available or something like that and in the future always turn the machine off VIA power button first, don't just shut flip down the switch. This goes the same way even you're got an error message, hold that button till machine shuts down.

[centrodeformacionjavea]

Re: Oki ES3640 Communication error

Hello.
You mean to buy a generic hard disk? or a hard disk from another printer?
Will be possible to clone the (theoretical) damaged disk to another generic hard disk?
I always turn off the printer holding the button till shutdown message apears.
Thanks.

[centrodeformacionjavea]

Re: Oki ES3640 Communication error

Hello. I made a reset of this printer and now it starts ok. The problem now is an error message 615, 616, 617 ,618 "imcompatible toner". I didn't changed the toners and they are originals. I tried to change the black one for another original and the problem is the same. I tried to change the okiuser options between oda, oel.... and disabling the toner sensor and the problem remains... Can anybody help with this?
Thanks

[JRCS]

Re: Oki ES3640 Communication error

Hello. I made a reset of this printer and now it starts ok. The problem now is an error message 615, 616, 617 ,618 "imcompatible toner". I didn't changed the toners and they are originals. I tried to change the black one for another original and the problem is the same. I tried to change the okiuser options between oda, oel.... and disabling the toner sensor and the problem remains... Can anybody help with this?
Thanks

La unica forma de reparar la maquina es cambiando el HDD, no se por que no se puede clonear es HDD, como dijeron en anteriormente - nesecitas otro HDD original cuesta $425.00 - trata de comseguir uno de ebay.

JRCS

[centrodeformacionjavea]

Re: Oki ES3640 Communication error

La unica forma de reparar la maquina es cambiando el HDD, no se por que no se puede clonear es HDD, como dijeron en anteriormente - nesecitas otro HDD original cuesta $425.00 - trata de comseguir uno de ebay.

JRCS

[Jluxster]

Re: Oki ES3640 Communication error

I have just picked up a CX 3641 with this problem. I had the idea of running a disc repair utility on it. And I will post here if that is successful.

Other than paying $500 to OKI there's still no fix for this right?

[jose antonio]

Re: Oki ES3640 Communication error

I have just picked up a CX 3641 with this problem. I had the idea of running a disc repair utility on it. And I will post here if that is successful.

Other than paying $500 to OKI there's still no fix for this right?

Hi..let me know your findings..i have two of these units in storage with similar problems

Hope i can fix at least one of them..i like their copy quality and build in fiery driver