Scan Router V2 Admin Utility Help

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Winter
    • Jun 2025

    #1

    Scan Router V2 Admin Utility Help

    Hi,

    I have an issue with Scan Router Utility and would appreciate any help in solving this issue. I have the Scan router admin utility installed on a server A and my colleagues were able to scan the files and view them in the scanned folders. Life is all good .

    Now, I was asked to remap this scanner settings to server B (so we can make the Server B the file server).
    1. I installed the application on server B by running setup.exe and finally got it to launch.
    2. Opened the admin tool from the server menu go to set I/O device and gave the IP address of my scanner.
    3. Then in the destination table, I rightclicked to add a new user and the app crashes of a sudden .
    When I relaunch it, it displays a message that administrator is already logged on , it shows the host name (Server B) and username (my name).
    Could anybody please help me resolve this issue.

    Winter.
Working...