does anybody know about these card printers i have a customer that is having a pickup jam problem. i have cleaned the rollers with iso 99% and have just tried Fedaron.....any help?
fargo dtc 525-lc card printer
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Re: fargo dtc 525-lc card printer
We use a number of these printers - and have had this issue before. You may want to take off the cover and see if the drive belt that controls the pickup wheel is broken or breaking. The ones that have done this to us have just completely cracked and broken.
The printer will spit out the pickup jam error because that is what it believes is happening - but actually its just not spinning the wheel enough or at all to grab it.
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