Broken bag detected, the customer had just changed the yellow ink cartridge.
I installed the old one and there was no change. The book said to check the
ink station, but I did not see signs of a leak.
I ran the broken bag recover program and got the following back:
Error 1.2:10
Fail ISS PCA
broken bag always active
Gamut 1.0:10
I got to this board and reseated connectors and blew the dust out of
the heat sinks. This did not help. Ran broken bag recover again and got:
26.2.10
fail starting acumen supply
check ink supply
check also cable ISS to ink supply 13.2:10
check ISS PCA 1.2:10
check also Gamut 1.0:10.
This is my first call on this model and I am not sure what the machine is trying to tell me.
I will go back today and check the cable from the ink supply.
Has anyone seen this type of code before? And what was causing the problem?
Thanks
DR
I installed the old one and there was no change. The book said to check the
ink station, but I did not see signs of a leak.
I ran the broken bag recover program and got the following back:
Error 1.2:10
Fail ISS PCA
broken bag always active
Gamut 1.0:10
I got to this board and reseated connectors and blew the dust out of
the heat sinks. This did not help. Ran broken bag recover again and got:
26.2.10
fail starting acumen supply
check ink supply
check also cable ISS to ink supply 13.2:10
check ISS PCA 1.2:10
check also Gamut 1.0:10.
This is my first call on this model and I am not sure what the machine is trying to tell me.
I will go back today and check the cable from the ink supply.
Has anyone seen this type of code before? And what was causing the problem?
Thanks
DR