Oki mc361 613 code

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  • blazebusiness
    SanDiegoCopierRepair.com

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 1246
    #1

    Oki mc361 613 code

    Machine says toner ctg not installed.....when installing a new oem black toner ctg. Nothing broken and shutter opening properly. Any ideas? Did a web search and it seems to be a common problem.no fixes were posted however. Machine is only 2 months old and has almost no mileage.
    sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com
    Tags: None
    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2459
      #2
      Re: Oki mc361 613 code

      There are a problems with the drum unit. I've seen similar problems on the MC561 and the C530. Replace the drum unit. You can file a warranty claim, and Oki will supply you a new drum unit.

        Comment

        • blazebusiness
          SanDiegoCopierRepair.com

          Site Contributor
          1,000+ Posts
          • Apr 2010
          • 1246
          #3
          Re: Oki mc361 613 code

          Originally posted by Eric1968
          There are a problems with the drum unit. I've seen similar problems on the MC561 and the C530. Replace the drum unit. You can file a warranty claim, and Oki will supply you a new drum unit.
          My hunch was the drum unit also. Thanks for replying. Shooting you some rep power for taking the time -
          sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

            Comment

            • cluckau
              #4
              Re: Oki mc361 613 code

              Originally posted by blazebusiness
              My hunch was the drum unit also. Thanks for replying. Shooting you some rep power for taking the time -
              I have the same problem, The new drum with primer cartridges does the same thing. Oki sent a replacement printer. Still have the same issue. Both drums work in my MC561 fine but will not work correctly in either of the 361's????

                Comment

                • JustManuals
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2006
                  • 9919
                  #5
                  Re: Oki mc361 613 code

                  I have the maintenance manual on my site at http://www.justmanuals.com

                  Paul

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                    • cluckau
                      #6
                      Re: Oki mc361 613 code

                      Originally posted by blazebusiness
                      Machine says toner ctg not installed.....when installing a new oem black toner ctg. Nothing broken and shutter opening properly. Any ideas? Did a web search and it seems to be a common problem.no fixes were posted however. Machine is only 2 months old and has almost no mileage.
                      I just found out that the 361 is compatible only standard cartridges not high, if you install 5k cartridges it will show Not Installed. Hope that helps.

                        Comment

                        • skyhawk
                          #7
                          Re: Oki mc361 613 code

                          Originally posted by cluckau
                          I just found out that the 361 is compatible only standard cartridges not high, if you install 5k cartridges it will show Not Installed. Hope that helps.
                          Seriously? Is there a fix or firmware update to address this? Or is this intentional crippling of the printer by the manufacturer?

                          The part fits perfectly, even matches the keying, and it seems the MC361 and MC561 use identical print engines....

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