Brother MFC-8680dn wrinkling problem

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  • peterc
    • Oct 2024

    Brother MFC-8680dn wrinkling problem

    I have a problem with it wrinkling the paper after it sucks the sheet back in for duplex. I've checked the duplex tray, the back, and the front, but I can't find any obstructions. It also doesn't wrinkle EVERY sheet that comes out. Maybe 20% come out OK, but it's pretty random. It's not the paper since it was fine before. I've changed the drum but that hasn't helped.

    Any ideas? Thanks!
  • Dickie
    Trusted Tech

    100+ Posts
    • Nov 2011
    • 188

    #2
    Re: Brother MFC-8680dn wrinkling problem

    If you are sure it's not the paper (Try a twin wired paper first for duplex problems) I would go for fuser next as this is the usual cause of creasing / Wrinkling.
    To check fuser life go to reports and print number 5, User settings. At the bottom of one of the pages will be a series of oblong boxes giving the life remaining of the various consumables. N.B. the remaining life is the blacked in area.
    Fuser life on most Brother machines is in the region of 80K

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    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9931

      #3
      Re: Brother MFC-8680dn wrinkling problem

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      Paul@justmanuals.com

      Comment

      • peterc

        #4
        Re: Brother MFC-8680dn wrinkling problem

        Originally posted by Dickie
        If you are sure it's not the paper (Try a twin wired paper first for duplex problems) I would go for fuser next as this is the usual cause of creasing / Wrinkling.
        To check fuser life go to reports and print number 5, User settings. At the bottom of one of the pages will be a series of oblong boxes giving the life remaining of the various consumables. N.B. the remaining life is the blacked in area.
        Fuser life on most Brother machines is in the region of 80K
        The fuser has 56% remaining and we've copied around 44K. I'll have to look up what twin wired paper is and try that. Thanks!

        Comment

        • peterc

          #5
          Re: Brother MFC-8680dn wrinkling problem

          It was printing single side fine yesterday, but now it's wrinkling on single side too.

          Comment

          • Dickie
            Trusted Tech

            100+ Posts
            • Nov 2011
            • 188

            #6
            Re: Brother MFC-8680dn wrinkling problem

            I would certainly try a different type of paper first.
            Get a different brand and open a fresh sealed packet of paper and try with that (To rule out damp paper) .
            After that it has got to be a fuser issue .

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