OKI C-5650 error 980 problem

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  • yourownfree
    Trusted Tech

    250+ Posts
    • Dec 2007
    • 474

    #1

    OKI C-5650 error 980 problem

    replaced fuser, worked for two weeks and now same error 980. I am a printer tech but never have I worked on these brands. I called support and they said there is no patch and I should take it in for service. I didnt tell her I was service. That was funny. Is there a common problem with these machines, should I clear NVRAM ? any firmware upgrades etc. ? Is it not shutting down the heater and blowing the thermal fuse etc.
    Thanks.
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: OKI C-5650 error 980 problem

    If you replaced the Fusing Unit with a new one and it didn't work, next step is to replace the Power Supply. NEVER do a NVRAM Clear on these machines! I've seen people do this. You'll end up with replacing the Controller Board and Engine Board.

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    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: OKI C-5650 error 980 problem

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


      Paul@justmanuals.com

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