Citizen CL-S700 Label Printer shows offline through USB

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  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2013

    #1

    Citizen CL-S700 Label Printer shows offline through USB

    Citizen CL-S700 it works thorough Parallel port but on USB side it just sits ..re-installed drivers (win7 x64) driver ver. Printer: Citizen CL-S700Port: USB001


    Product: Citizen DPL Driver
    Version: 7.3.2 M-0


    Build Target: x64
    Build Date: 1/16/2013, 11:12 AM


    Copyright (c) 1998-2013 Seagull Scientific, Inc.


    It wont print any diagnostics or reports..just does not communicate ! Any ideas?
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE
  • copyguy123
    Technician
    • Mar 2013
    • 10

    #2
    Re: Citizen CL-S700 Label Printer shows offline through USB

    Have you tried it on another computer?

    Does it make a sound when you plug/unplug from the computer?

    Does it have a dip switch or a menu mode that allows you to change between parallel and USB?

    Comment

    • habik
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 2013

      #3
      Re: Citizen CL-S700 Label Printer shows offline through USB

      Originally posted by copyguy123
      Have you tried it on another computer?

      Does it make a sound when you plug/unplug from the computer?

      Does it have a dip switch or a menu mode that allows you to change between parallel and USB?


      Thanks for the valuable info,

      I haven't got service manual for this machine and customer is not going to use it through USB so Paraller port is the only option which is now working fine after re-install of all drivers.

      Many Thanks

      habik
      .OK Google! ... will I need Berrocca this morning?
      Firmwares HERE

      Comment

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