OKI cx 3641 error

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • jose antonio
    Trusted Tech

    100+ Posts
    • Dec 2012
    • 119
    #1

    [Error Code] OKI cx 3641 error

    Hi,
    After initializing and waiting for awhile I get a "communication error" message on a OKI cx3641 printer
    Reseated the ram and connectors on the main board but error stayed.
    Any help appreciated
    Jose Antonio.
    Tags: None
    • unlimitedbt
      Technician

      50+ Posts
      • Mar 2009
      • 80
      #2
      Re: OKI cx 3641 error

      Originally posted by jose antonio
      Hi,
      After initializing and waiting for awhile I get a "communication error" message on a OKI cx3641 printer
      Reseated the ram and connectors on the main board but error stayed.
      Any help appreciated
      Jose Antonio.
      What happened prior? why were you invited for a service call?
      Check if HDD is seated properly. If yes - rewrite a system software. It comes on thumb drive from OKI ( you have to be authorized OKI service dealer to get one), I hope you are.
      it takes less than 10 minutes and most likely will solve your problem.
      Some time ago when we started dealing with a lot of these I went for it as I had 3-4 machines glitching..
      15 exams - 3641 is on the top of the list and it is a last exam you take.
      Where are you located?

        Comment

        • jose antonio
          Trusted Tech

          100+ Posts
          • Dec 2012
          • 119
          #3
          Re: OKI cx 3641 error

          UOTE=unlimitedbt;397608]What happened prior? why were you invited for a service call?
          Check if HDD is seated properly. If yes - rewrite a system software. It comes on thumb drive from OKI ( you have to be authorized OKI service dealer to get one), I hope you are.
          it takes less than 10 minutes and most likely will solve your problem.
          Some time ago when we started dealing with a lot of these I went for it as I had 3-4 machines glitching..
          15 exams - 3641 is on the top of the list and it is a last exam you take.
          Where are you located?[/QUOTE]


          I bought this machine on E-Bay, and no I am not an an authorized dealer.
          I am a Canon and Xerox certified Tech, no experience with OKI yet.
          The reason i bought it is for our own use in our print shop, and the ability to print on heavy 300gsm stock.
          I am located outside the USA; Willemstad Curacao (in the Caribbean).
          I am trying to find a a service manual to buy on Internet, so far got a parts manual only.
          Will try reseating the HDD.
          Just in case, do you know how i can get a thumb drive?

          Jose Antonio

            Comment

            • unlimitedbt
              Technician

              50+ Posts
              • Mar 2009
              • 80
              #4
              Re: OKI cx 3641 error

              Hi, I understand.
              PM me your email, preferably Gmail if you have one - I can send you manuals - no problem.
              As far as an System software tool - thumbdrive thingy - I was given one by OKI upon completion of exam.
              If your problem leads to a software on HDD - I can offer you to mail it to me - I will re-image it and send it back.
              Should you decide to go for it - please do so soon, we're almost sold out of all oki CX3641's...
              Let me know,
              Roman.

                Comment

                • JustManuals
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2006
                  • 9838
                  #5
                  Re: OKI cx 3641 error

                  Service manual is here:

                  http://www.justmanuals.com/okidata-cx3641mfp-maintenance-manual-p-17832.html?cPath=319_374


                  Paul@justmanuals.com

                    Comment

                    Previous template Next
                    Working...