J1709 Error code on OCE 620

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • parvysage
    • Feb 2025

    [Error Code] J1709 Error code on OCE 620

    Hi,

    I am new to the realm of printing. I have recently started at an IT company and been tasked with identifying the problem with their OCE 620 printer (which I believe is quite similar a certain Minolta series). I have checked the manual which advises the usual of cleaning out the tray and ensuring nothings is blocked. The problem arises when a print request is made and the printer beings to load the paper. Upon getting inserted the paper becomes "jammed". It isn't creased or anything but the feeder just stops and error code J1709 is displayed. The paper from trays 1-3 feeds and prints normal but from the bypass tray it gets jammed.

    Can anyone shed some light on what may be causing this and any possible solutions? Thank You.
Working...