Hi all there!
I have a problem with Panasonics DP 3510-4510-6010, 3520-4520-6020, 3530-4530-6030. I have many customers that when they see the "U13" code, they just shake the toner bottle and the copier goes on printing. The problem is that some times I have to change the developer material, because after a number of "U13" codes in the fault history file (Machine Information), copies are backgrounded.
My question is: how can the copier be locked after a "U13" code so that the customer will not be able to use the copier unless a toner bottle has been replaced?
I hope to find any answers.
I have a problem with Panasonics DP 3510-4510-6010, 3520-4520-6020, 3530-4530-6030. I have many customers that when they see the "U13" code, they just shake the toner bottle and the copier goes on printing. The problem is that some times I have to change the developer material, because after a number of "U13" codes in the fault history file (Machine Information), copies are backgrounded.
My question is: how can the copier be locked after a "U13" code so that the customer will not be able to use the copier unless a toner bottle has been replaced?
I hope to find any answers.
! RTFM !