Panasonic DP-C305

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  • stobby2
    Trusted Tech

    100+ Posts
    • Oct 2013
    • 137

    #1

    [Misc] Panasonic DP-C305

    Hi Guys

    Just intraded this machine but we are not Panasonic dealers (Ricoh and Canon mainly) and know nothing about them so want to move it on to a dealer somewhere (if we can find one) however it has a fault which hopefully someone can help us with. Switches on but comes up with "A WARNING OR ERROR HAS OCCURRED PRESS STATUS TO CONFIRM" Cannot see an error code anywhere. When we try to press the Status button it will not work so cannot see what the result of this is. Nothing else on the display works even though it is all lit up ok. (hopefully this is due to the fact that machine has come up with an error.) Status light is orange (not sure if this is normal?) If we press clear, machine comes up ready to copy and it will copy fine. Any help would be appreciated

    UK ROG
  • outdoorkatie123
    Technician

    50+ Posts
    • Feb 2017
    • 50

    #2
    Re: Panasonic DP-C305

    Hi when the status light is orange it normally means that something minor is the problem ie out of paper ,low toner or waste toner.
    If by touching the button and nothing works it sounds like the touch panel has a fault.You could try to calibrate the touch panel
    Turn power off hold down energy save and copy buttons together both beside each other on left side of control panel.Turn machine back on keeping both buttons held down until you see the + in the top left corner of touch panel.Then the + moves to middle and so on
    If the screen wont calibrate then its faulty "common problem"
    joe

    Comment

    • stobby2
      Trusted Tech

      100+ Posts
      • Oct 2013
      • 137

      #3
      Re: Panasonic DP-C305

      Originally posted by stobby2
      Hi Guys

      Just intraded this machine but we are not Panasonic dealers (Ricoh and Canon mainly) and know nothing about them so want to move it on to a dealer somewhere (if we can find one) however it has a fault which hopefully someone can help us with. Switches on but comes up with "A WARNING OR ERROR HAS OCCURRED PRESS STATUS TO CONFIRM" Cannot see an error code anywhere. When we try to press the Status button it will not work so cannot see what the result of this is. Nothing else on the display works even though it is all lit up ok. (hopefully this is due to the fact that machine has come up with an error.) Status light is orange (not sure if this is normal?) If we press clear, machine comes up ready to copy and it will copy fine. Any help would be appreciated

      UK ROG
      Hi Joe

      That's Great. Much appreciate your reply. I will try to reset control panel and see what happens. Will also check minor possibilities as per instructions. It has four cassette trays and l know one of them is empty but would not have thought that would have caused an issue however we are not trained on these machines.
      thanks again
      Roger

      Comment

      • outdoorkatie123
        Technician

        50+ Posts
        • Feb 2017
        • 50

        #4
        Re: Panasonic DP-C305

        Cheers mate any queries about panasonic just give me a shout been working on them for about 25 years and probably have came across most issues

        Comment

        • stobby2
          Trusted Tech

          100+ Posts
          • Oct 2013
          • 137

          #5
          Re: Panasonic DP-C305

          Originally posted by outdoorkatie123
          Cheers mate any queries about panasonic just give me a shout been working on them for about 25 years and probably have came across most issues
          checking machine out today. Have found part number for control panel but looks expensive so probably not worth doing. As you said the status light indicates a minor error but unless l can get the display to work l cannot find this out easily. Probably end up like a lot of machines, as a ships anchor!!!. Thanks again
          Roger

          Comment

          • stobby2
            Trusted Tech

            100+ Posts
            • Oct 2013
            • 137

            #6
            Re: Panasonic DP-C305

            Originally posted by outdoorkatie123
            Cheers mate any queries about panasonic just give me a shout been working on them for about 25 years and probably have came across most issues
            Hi again.
            Finally got round to checking the panasonic out. Switched on and held energy save and copy buttons. cross appeared as mentioned but only stayed in the top left hand corner of the screen. Waited a couple of minutes but never moved to the centre so l assume the display has had it. Do you have any second hand displays you want to sell?
            Thanks again
            Roger

            Comment

            • outdoorkatie123
              Technician

              50+ Posts
              • Feb 2017
              • 50

              #7
              Re: Panasonic DP-C305

              Hi roger let me check should have a screen kicking about
              Im out and about at the minute but will check when i get back to workshop

              Comment

              • stobby2
                Trusted Tech

                100+ Posts
                • Oct 2013
                • 137

                #8
                Re: Panasonic DP-C305

                Originally posted by outdoorkatie123
                Hi roger let me check should have a screen kicking about
                Im out and about at the minute but will check when i get back to workshop
                appreciate that. Wait to hear from you

                Comment

                • outdoorkatie123
                  Technician

                  50+ Posts
                  • Feb 2017
                  • 50

                  #9
                  Re: Panasonic DP-C305

                  Hi roger sorry for the delay but just back in workshop and i do have a working control panel if you need it
                  joe

                  Comment

                  • stobby2
                    Trusted Tech

                    100+ Posts
                    • Oct 2013
                    • 137

                    #10
                    Re: Panasonic DP-C305

                    Originally posted by outdoorkatie123
                    Hi roger sorry for the delay but just back in workshop and i do have a working control panel if you need it
                    joe
                    Hi Joe. Thats brilliant. I think you are in Ireland. Is that correct?. If so can you give me a price incl postage and we can send payment either through BACS or Paypal.
                    thanks again
                    Roger

                    Comment

                    • outdoorkatie123
                      Technician

                      50+ Posts
                      • Feb 2017
                      • 50

                      #11
                      Re: Panasonic DP-C305

                      Hi roger give me a call on 07736235283 and i can arrange to get the screen posted

                      Comment

                      • stobby2
                        Trusted Tech

                        100+ Posts
                        • Oct 2013
                        • 137

                        #12
                        Re: Panasonic DP-C305

                        Ho Joe
                        Much appreciated. Will ring you tomorrow
                        thanks again
                        Roger

                        Comment

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