This might sound like a dumb question, but how does one change the key operator password back to default on the DP-80xx series copiers? We've tried various service functions to no avail. Any ideas?
How to change Key Operator PWD?
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They key op pass is set inside F5 I believe (could be F6). But the default on the newer machines is 8x 0's for the 8035,45,60 and all big machines, for the smaller machines its 4x 0's. -
Any idea where in F5? I think the techs been in and around each menu to no avail. We have one customers machine in which we do not know the password (it was changed and now the IT dept doesn't know what they changed it to) and one machine in which we do know the key op password however we can't seem to get it to reset on either.Comment
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To get to the service modes you need to press Function + Original Size + 3 and hold them down. The screen will turn to a wrench with a header that says F1. You need to scroll to F5. Then go through the options and change the key op pass. But if your not a certified tech don't try and change anything else or give out this info. It WILL cause you more problems in the future because IT people think they can fix copiers and actually mess things up more then they help.Comment
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To get to the service modes you need to press Function + Original Size + 3 and hold them down. The screen will turn to a wrench with a header that says F1. You need to scroll to F5. Then go through the options and change the key op pass. But if your not a certified tech don't try and change anything else or give out this info. It WILL cause you more problems in the future because IT people think they can fix copiers and actually mess things up more then they help.Comment
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The tech thought that would be the one to change however when it asks to type in the code it just beeps when entering the 8 zero's. It will accept the current code or any other, but will not accept the default it seems. Or could we be doing something wrong?Comment
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If all else fails do a shipment set. F9-06 I believe. I dont have my maki in front of be but its in F9 I know that. Shipment set will set everything on the machine back to factory settings and will include codes. The customer will have to reprogram all their fax numbers / IP stuff in there. But if you really want that code to stick and it wont let you put it back to factory settings this might be the only way.Comment
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