How to change Key Operator PWD?

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  • oeshuron
    Trusted Tech

    250+ Posts
    • May 2008
    • 259

    #1

    How to change Key Operator PWD?

    This might sound like a dumb question, but how does one change the key operator password back to default on the DP-80xx series copiers? We've tried various service functions to no avail. Any ideas?
  • Vista Tech
    Trusted Tech

    100+ Posts
    • Apr 2008
    • 116

    #2
    They key op pass is set inside F5 I believe (could be F6). But the default on the newer machines is 8x 0's for the 8035,45,60 and all big machines, for the smaller machines its 4x 0's.

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    • oeshuron
      Trusted Tech

      250+ Posts
      • May 2008
      • 259

      #3
      Originally posted by Vista Tech
      They key op pass is set inside F5 I believe (could be F6). But the default on the newer machines is 8x 0's for the 8035,45,60 and all big machines, for the smaller machines its 4x 0's.
      Vista Tech,

      Any idea where in F5? I think the techs been in and around each menu to no avail. We have one customers machine in which we do not know the password (it was changed and now the IT dept doesn't know what they changed it to) and one machine in which we do know the key op password however we can't seem to get it to reset on either.

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      • Vista Tech
        Trusted Tech

        100+ Posts
        • Apr 2008
        • 116

        #4
        To get to the service modes you need to press Function + Original Size + 3 and hold them down. The screen will turn to a wrench with a header that says F1. You need to scroll to F5. Then go through the options and change the key op pass. But if your not a certified tech don't try and change anything else or give out this info. It WILL cause you more problems in the future because IT people think they can fix copiers and actually mess things up more then they help.

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        • oeshuron
          Trusted Tech

          250+ Posts
          • May 2008
          • 259

          #5
          Originally posted by Vista Tech
          To get to the service modes you need to press Function + Original Size + 3 and hold them down. The screen will turn to a wrench with a header that says F1. You need to scroll to F5. Then go through the options and change the key op pass. But if your not a certified tech don't try and change anything else or give out this info. It WILL cause you more problems in the future because IT people think they can fix copiers and actually mess things up more then they help.
          By techs I mean our copier service techs. Not their IT dept. techs.

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          • oeshuron
            Trusted Tech

            250+ Posts
            • May 2008
            • 259

            #6
            Our technician went through all of F5 and F6 but was unable to find an option to change the password. Any other ideas?

            Thanks!

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            • Clutch
              Technician
              • Jun 2005
              • 15

              #7
              Try F7-01

              Clutch

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              • time2fly
                Trusted Tech

                100+ Posts
                • Jul 2008
                • 134

                #8
                If you need the SM for it go to the service manual request forum there my friend you will see the light, look for my post.

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                • oeshuron
                  Trusted Tech

                  250+ Posts
                  • May 2008
                  • 259

                  #9
                  Originally posted by time2fly
                  If you need the SM for it go to the service manual request forum there my friend you will see the light, look for my post.

                  Thanks but we do have the service manual for this machine. However we still can't seem to get the code to accept 8 0's.

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                  • Magebomba
                    Technician
                    • Dec 2008
                    • 92

                    #10
                    F7-09 Service Password

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                    • oeshuron
                      Trusted Tech

                      250+ Posts
                      • May 2008
                      • 259

                      #11
                      Originally posted by Magebomba
                      F7-09 Service Password
                      The tech thought that would be the one to change however when it asks to type in the code it just beeps when entering the 8 zero's. It will accept the current code or any other, but will not accept the default it seems. Or could we be doing something wrong?

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                      • Vista Tech
                        Trusted Tech

                        100+ Posts
                        • Apr 2008
                        • 116

                        #12
                        If all else fails do a shipment set. F9-06 I believe. I dont have my maki in front of be but its in F9 I know that. Shipment set will set everything on the machine back to factory settings and will include codes. The customer will have to reprogram all their fax numbers / IP stuff in there. But if you really want that code to stick and it wont let you put it back to factory settings this might be the only way.

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