C262 reboots when entering Address Book

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  • panashiba
    Technician
    • Jan 2007
    • 37

    #1

    C262 reboots when entering Address Book

    Just had an issue arise where the machine reboots itself when you try to input a new address into the address book. All the info goes in and as soon as you accept it to finalize it, the machine reboots completely. The entry does not go in. Called Tech Support and they told us to unplug the HDD and see if it did it. It did not so they said to replace the HDD. We did that today and to no surprise, it didn't fix it. Tech Support is closed now but wanted to see if anyone else has seen this issue. Firmware is current, machine works fine with HDD unplugged. Thanks.
  • time2fly
    Trusted Tech

    100+ Posts
    • Jul 2008
    • 134

    #2
    Try the Memory or the SC board. My guess it's the Memory.

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