I have a DP-8045 in the field and a month ago they called for touch screen problems. I realized the touch screen was mis-calibrated. I did the proper calibration and all went OK.
I went again today to the customer because he faced "the same problem". The touch panel did not do anything at all. I turned the power of the copier OFF, then ON and from that time the touch panel is black. No icons, no back-light.
I went again today to the customer because he faced "the same problem". The touch panel did not do anything at all. I turned the power of the copier OFF, then ON and from that time the touch panel is black. No icons, no back-light.
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