DP 1820 p not responding

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  • sudani19
    Technician
    • Jun 2009
    • 27

    #1

    DP 1820 p not responding

    Hi every body
    ihave aprob. wiz m/c after it warmedup normally it does't respond to copy , just gives peep sound
    Its go in ready mode normally .
    any one can help ?
    am sure yes
    thanks
  • The-Peanut
    Trusted Tech
    Site Contributor
    100+ Posts
    • Aug 2006
    • 192

    #2
    Hi

    i belive its a firmware issue, i guess everything looks ok with the machine, Ready to copy etc?

    just beeps when u press the start button ?

    u may have to peform a shipment set in F9 mode (service mode)

    hope that helps

    John

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    • Clutch
      Technician
      • Jun 2005
      • 15

      #3
      yep, reload firmware..

      Clutch

      Comment

      • sudani19
        Technician
        • Jun 2009
        • 27

        #4
        Thanks friends

        itried to update firmware in f9 but it faild to upgrade , it gives me 2 choices from card ( doesnot respond) & from USB ( its inncomplete)

        any other soluations pls

        Comment

        • The-Peanut
          Trusted Tech
          Site Contributor
          100+ Posts
          • Aug 2006
          • 192

          #5
          the best way to upgrade the firmware is by using a crossover cable from a laptop/pc. whatever u do dont do it through a standard network.

          u will need to download the firmware update tool from the Panasonic service website.

          however try the shipment set 1st, u may find that u will not need to do the firmware update

          Cheers

          John

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