DPC354

[onetek]

Re: DPC354

Here is the special EC firmware for your problem if you want to try it. Print F1-23, it should be solid black.Use the attached pdf to check your tdc sensors one against the others.
Th.

[copiman]

Re: DPC354

Hope the gear alignment bulletin fixes it. I plan on going by an checking on the machine. Will check harness. For my knowledge, is there a known way of checking TD sensors? Will they code out when they are bad? Can you change out the TD sensor with another unit in the machine, then follow the adjustment procedure for replacing the sensor? Can you change the TD sensor without replacing developer?

[onetek]

Re: DPC354

Same TDC sensors as the 2330 series....but check my previous post first
Th.

[copiman]

Re: DPC354

Here is the special EC firmware for your problem if you want to try it. Print F1-23, it should be solid black.Use the attached pdf to check your tdc sensors one against the others.
Th.

Thanks Onetek. The EC firmware on the machine is at V20002. That should be good, right?

And one more thing. Where do you get this stuff? I have access to the b2b site and there is not a whole lot there. If you have more to the PDF you sent and can send it I would be extreamly greatful.

The copies and prints are good. Copy quality is not a problem. Just calls for toner when toner cartridge if full. Toner motor works, toner is getting to developer. All you have to do is open and close front door and after a few seconds of "charging toner" , all is well. I did the gear alignment bulletin. All developer units needed to adjusted. Maybe that fixed it. Will check back with customer and see. Will let you know.


I attached a page from the F5/F6. Need your input on F6-550 to F6-559. Are the "0"'s ok?12-21-2011.pdf

[mjunkaged]

Re: DPC354 LISTEN TO MOJO AS WELL!!

Okay, that's an important IMPORTANT bulletin mojorolla brought up and should definitely be checked/done.
I'm factory trained on this one, and when the tech. specialist from Panasonic (Sal S.) came out to solve a strange 'finisher-only' jamming problem on a diff. model, dp8060 (ended up being something else causing it-a blown lpc interface on the SC from our rookie installing it with MAIN POWER STILL ON AND PLUGGED IN), but we did indeed totally REMOVE feedheads to make DAMN SURE the wires hadn't gotten cut by the unprotected sheet-metal hole they pass thru, and to tape it to prevent it from EVER happening (because ours wasn't cut).

So that's two things to know .......don't plug in an enabler pwb with power on EVER, and always check the feed harness on tray 1 (possibly others but don't think so) feed unit.
You MUST remove the assy just to SEE what mojo and I are prattling on about.
Do you have that bulletin mojo?? I don't gots it no more, left it at my former employer's. They need it more than me, I haven't seen a c-series (best Panasonic has IMO) since '08.
Too bad they don't have a Pan. trained tech. anymore......HAR!!
The gears are important on that other bulletin relating directly to your problem.
And remember, if someone's making all-black copies it's never going to stop calling for + USING black toner.
Same goes for ass shots, mass photos, 90% coverage copies, etc. which is what the counters are telling you. In other words, NEVER underestimate the capacity of a customer to lie their asses off right to your face regarding not abusing their copiers. Your own Mom will lie to you about that stuff, because they can guess what is coming after any admission....a stiff bill, or a lecture, nothing good they are sure.

[mjunkaged]

Re: DPC354

The first thing I see is tray 1 jams, a lot of them. Those feed heads have a harness that run along the back. It can rub against the clutch and do all kind of odd things. They are the same feed heads on the 8oxx series. Does the customer store the toner on end by chance? You could also unplug the HDD if they don't use scanning or try the memory chips on the SC board.

I agree w/ mojo, and note you must remove the tray 1 feed unit to see the harness area at risk.
Yep, caked toner could do it...stored on end, cracked open and moisture allowed to enter, or some GENIUS pouring his own 'brand' of toner into the bottle(hey, let's add some ink,too!!)....seemed like a good idea at the time, right?? Black is black, no?? NO.
Sorry, I'm in a 'blame-the-dumbass-customer' mood at the moment!! And judging from the TDC readings on that report you posted, I'm thinking even more someone is printing some flyers, butt-shots or photos!

[mojorolla]

Re: DPC354

Attached is the same print out that you posted from an older model (DP-C322). After comparing the two, I do not see any noticeable difference.

12-22-2011.pdf

[copiman]

Re: DPC354

Thanks for taking the time to look at it. I will keep an eye on it. Will let ya'll know.

[copiman]

Re: DPC354

Sorry for the late update. The alignment of the gears on the developer units was the fix. Thanks to all for your help. I learned alot from your responses.

[onetek]

Re: DPC354

Thanx for the update.
Good to know it worked for you!
Th.