6020 J11

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  • ESTANISLAOWENENTON
    • Jun 2025

    #1

    6020 J11

    hello

    this machine appears j11
    stand by you change the one that works well
    all new rubber
    but still the problem
    no paper
    change the path sensor

    thanks for your help












  • mojorolla
    The Wolf

    2,500+ Posts
    • Jan 2010
    • 2583

    #2
    Re: 6020 J11

    Service mode F4-003. Number 2 is for the 1st paper path sensor. This should toggle high / low when actuated by hand. Also, make sure the actuator is not sticking. They can get bent if jams are cleared through the front of the tray as opposed to the right door.

    Failing to plan is planning to fail!!!

    Comment

    • ESTANISLAOWENENTON

      #3
      Re: 6020 J11

      Originally posted by mojorolla
      Service mode F4-003. Number 2 is for the 1st paper path sensor. This should toggle high / low when actuated by hand. Also, make sure the actuator is not sticking. They can get bent if jams are cleared through the front of the tray as opposed to the right door.

      thanks for the help

      sensors work well

      the funny thing is that copy, works ok with simple and duplex
      but jams when printing

      I notice is that the electricity fluctuates

      thanks










      Comment

      • mojorolla
        The Wolf

        2,500+ Posts
        • Jan 2010
        • 2583

        #4
        Re: 6020 J11

        Check the size of the paper in the print driver. A4/LTR. Reload the drivers.


        Failing to plan is planning to fail!!!

        Comment

        • ESTANISLAOWENENTON

          #5
          Re: 6020 J11

          Originally posted by mojorolla
          Check the size of the paper in the print driver. A4/LTR. Reload the drivers.


          Iplayto changethe machine
          as thesystems engineeridiotdid not want tochange the driver

          thanks for the help

          Comment

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