6020 J11

[Guest]

hello

this machine appears j11
stand by you change the one that works well
all new rubber
but still the problem
no paper
change the path sensor

thanks for your help

[mojorolla]

Re: 6020 J11

Service mode F4-003. Number 2 is for the 1st paper path sensor. This should toggle high / low when actuated by hand. Also, make sure the actuator is not sticking. They can get bent if jams are cleared through the front of the tray as opposed to the right door.

[ESTANISLAOWENENTON]

Re: 6020 J11

Service mode F4-003. Number 2 is for the 1st paper path sensor. This should toggle high / low when actuated by hand. Also, make sure the actuator is not sticking. They can get bent if jams are cleared through the front of the tray as opposed to the right door.

thanks for the help

sensors work well

the funny thing is that copy, works ok with simple and duplex
but jams when printing

I notice is that the electricity fluctuates

thanks

[mojorolla]

Re: 6020 J11

Check the size of the paper in the print driver. A4/LTR. Reload the drivers.

[ESTANISLAOWENENTON]

Re: 6020 J11

Check the size of the paper in the print driver. A4/LTR. Reload the drivers.

Iplayto changethe machine
as thesystems engineeridiotdid not want tochange the driver

thanks for the help