DP4510 error code E1-21/E1-31

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  • Peter Sim
    Trusted Tech

    250+ Posts
    • Sep 2008
    • 445

    #1

    DP4510 error code E1-21/E1-31

    Hi all,
    Need help and guiden to solve this two error code.
    Change SC , SPC , LSU unit , Power Board , check exposure cable ,almost change every board , but the error code still coming back to huant me.
    My idea is come to the wit end,is there any suggest?

    Thank you in advance.
  • copiman
    Technician

    500+ Posts
    • Sep 2011
    • 861

    #2
    Re: DP4510 error code E1-21/E1-31

    Have you tried a DRV PCB. This can cause E1_31 codes. Whats wierd is you getting E1-31 (scanner lamp not coming on) and E1-21 ( laser unit horizontal synchroniztion 2 ). The DRV can effect the lamp as well as the lazer. Give it a shot. Maybe a new lamp. Bad electrical parts (lamp) may be causing it to freak out. Seen too many things that did not follow theory cause wierd things. Let us know what you find. Good luck.

    Comment

    • mojorolla
      The Wolf

      2,500+ Posts
      • Jan 2010
      • 2583

      #3
      Re: DP4510 error code E1-21/E1-31

      Try the little inverter PCB inside the scan arm.


      Failing to plan is planning to fail!!!

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
        Re: DP4510 error code E1-21/E1-31

        This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


        Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


        Paul@justmanuals.com

        Comment

        • Peter Sim
          Trusted Tech

          250+ Posts
          • Sep 2008
          • 445

          #5
          Re: DP4510 error code E1-21/E1-31

          Originally posted by manuals4you
          This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


          Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


          Paul@justmanuals.com
          Thank you Paul,i got the manual.

          Comment

          • Peter Sim
            Trusted Tech

            250+ Posts
            • Sep 2008
            • 445

            #6
            Re: DP4510 error code E1-21/E1-31

            Originally posted by copiman
            Have you tried a DRV PCB. This can cause E1_31 codes. Whats wierd is you getting E1-31 (scanner lamp not coming on) and E1-21 ( laser unit horizontal synchroniztion 2 ). The DRV can effect the lamp as well as the lazer. Give it a shot. Maybe a new lamp. Bad electrical parts (lamp) may be causing it to freak out. Seen too many things that did not follow theory cause wierd things. Let us know what you find. Good luck.
            Yes this is wierd thing and i think is also human error.
            I will bring back the machine to workshop and try to rectify the problem

            Comment

            • doug94550
              Trusted Tech

              100+ Posts
              • Dec 2011
              • 138

              #7
              Re: DP4510 error code E1-21/E1-31

              Just out of curiosity, have you checked the wall outlet? Lately when I run into a machine that has lost its mind for no good reason, I frequently find that the power, especially neutral to ground, is questionable.

              Comment

              • Peter Sim
                Trusted Tech

                250+ Posts
                • Sep 2008
                • 445

                #8
                Re: DP4510 error code E1-21/E1-31

                Originally posted by doug94550
                Just out of curiosity, have you checked the wall outlet? Lately when I run into a machine that has lost its mind for no good reason, I frequently find that the power, especially neutral to ground, is questionable.
                Yes and the machine is in our workshop,the error code still appear.I think almost all the pcb board i already change.I will try again today.

                Comment

                • Peter Sim
                  Trusted Tech

                  250+ Posts
                  • Sep 2008
                  • 445

                  #9
                  Re: DP4510 error code E1-21/E1-31

                  Originally posted by copiman
                  Have you tried a DRV PCB. This can cause E1_31 codes. Whats wierd is you getting E1-31 (scanner lamp not coming on) and E1-21 ( laser unit horizontal synchroniztion 2 ). The DRV can effect the lamp as well as the lazer. Give it a shot. Maybe a new lamp. Bad electrical parts (lamp) may be causing it to freak out. Seen too many things that did not follow theory cause wierd things. Let us know what you find. Good luck.
                  What i found out so far:
                  1) Original Sc board is E1-21
                  2) strip from other machine Sc board to fix cause E1-31
                  3) Change DRV , SPC board so far is was ok (Cause check F1 to F4 ok)
                  4) When on machine scaning will on then off two time,then follow by the error code E1-31
                  5) Check the two Sc board ,both F4 burn out.I can find the fuse F2, F3, F4 but i can't find F1 location
                  May i know where is the location of F1? Or the F1 is not exist?
                  6)Although show the error code ,machine still can warm up.

                  Will continue to check

                  Comment

                  • Peter Sim
                    Trusted Tech

                    250+ Posts
                    • Sep 2008
                    • 445

                    #10
                    Re: DP4510 error code E1-21/E1-31

                    Originally posted by Peter Sim
                    What i found out so far:
                    1) Original Sc board is E1-21
                    2) strip from other machine Sc board to fix cause E1-31
                    3) Change DRV , SPC board so far is was ok (Cause check F1 to F4 ok)
                    4) When on machine scaning will on then off two time,then follow by the error code E1-31
                    5) Check the two Sc board ,both F4 burn out.I can find the fuse F2, F3, F4 but i can't find F1 location
                    May i know where is the location of F1? Or the F1 is not exist?
                    6)Although show the error code ,machine still can warm up.

                    Will continue to check
                    I find out sc borad F1 is locate at the PRcon where the parallel port is.

                    Comment

                    • mojorolla
                      The Wolf

                      2,500+ Posts
                      • Jan 2010
                      • 2583

                      #11
                      Re: DP4510 error code E1-21/E1-31

                      What does the white reference strip look like? They can yellow with age.


                      Failing to plan is planning to fail!!!

                      Comment

                      • Peter Sim
                        Trusted Tech

                        250+ Posts
                        • Sep 2008
                        • 445

                        #12
                        Re: DP4510 error code E1-21/E1-31

                        After replace the F4 fuse and i find out the LSU unit was wrongly fix with Dp3510.Replace with DP4510 LSU unit machine was running find.
                        But the print out was half part blank and laser print was find and will continue to check CCD unit.

                        Comment

                        • Peter Sim
                          Trusted Tech

                          250+ Posts
                          • Sep 2008
                          • 445

                          #13
                          Re: DP4510 error code E1-21/E1-31

                          Problem solved.Again cause by the dp3510 ccd,replace with dp4510 ccd,print out was perfect.There is different spare part between for dp3510 and dp4510

                          Comment

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