[Error Code] DP-C406 SCAN DISK ERROR

[duane@pbbsinc.com]

I have a Dpc406 that i recently replaced the hard drive for a scan disk rebooting issue that only happens when customer scans to folder using dds routing.
I also re formatted the drive on installation.
Does anyone have any other ideas on what needs to be done to prevent this error from reoccuring.

[copiman]

Re: DP-C406 SCAN DISK ERROR

Try an SC board check in F9. Could be a bad sc board. If you have another machine with the sc bd, you can try it to see if it will boot up. If that works then there are certain things you will need to do when replacing the sc bd. Cannot just swap them out for good.

I had a DPC 354 with the scan disk problem. It did have a bad hard drive. Replaced the hard drive, but the machine did not recognize the hard drive. The scan disk issue went away. Had to replace the sc bd before the hard drive was recognized. Again, you will need to preform certain task when replacing the sc bd.

Did the hard drive you replaced take care of your scan disk issue? If so, is the scanning the only issue at this time? Not fimiliar with dds routing. Have you tried usibg the Panasonic scan utility? You can have it go to what ever folders you want. If this fails then we would have a better picture of whats going on.