Panasonic Workio 8016

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  • tomislav
    Technician
    • Nov 2011
    • 30
    #1

    Panasonic Workio 8016

    Hi,i have problem with Panasonic Workio 8016 error message U13.
    I've change the toner bottle but it still U13,also run RAM initialize in SM and still nothing.
    Please someone help.

    Tnx.
    Tags: None
    • onetek
      Trusted Tech

      250+ Posts
      • Apr 2009
      • 318
      #2
      Re: Panasonic Workio 8016

      Did you check you toner feed drive coupling on dev unit? (clean and not binding on toner catch piece)
      Th.

        Comment

        • tomislav
          Technician
          • Nov 2011
          • 30
          #3
          Re: Panasonic Workio 8016

          Originally posted by onetek
          Did you check you toner feed drive coupling on dev unit? (clean and not binding on toner catch piece)
          Th.
          Yes,everything is check ,even the entire developer is cleaned from harden toner.
          The developer & drum unit is cleaned and reassembled again, yet still nothing.
          Only U13. The machine is turning the toner for some time and then show's U13.

          Help.

            Comment

            • onetek
              Trusted Tech

              250+ Posts
              • Apr 2009
              • 318
              #4
              Re: Panasonic Workio 8016

              can you see if the machine is actually adding toner to dev unit? did you replace dev? What is your f6-21 value? (normaly around -15 to -24). On one of our 1820 (same as 8016-8020) I had to do a shippment set. But on a couple others the main board had to be replaced.

                Comment

                • User Name
                  Awesome Sauce

                  250+ Posts
                  • Nov 2009
                  • 405
                  #5
                  Re: Panasonic Workio 8016

                  You could potentially have a bad toner density sensor in the developer unit. If you have another process unit you can borrow from another machine, you could try switching them out and see if the message goes away.

                  If not, I'd be inclined to think you have a board problem. I had a couple of 2310s that had a similar issue and the main board was the problem. Never had the issue on an 8016 though. Good luck.
                  Just because you're not paranoid doesn't mean they're not out to get you.
                  O.o

                  WARNING: My profile page can cause blindness in small children and old copier techs. View at your own risk.

                    Comment

                    • copiman
                      Technician

                      500+ Posts
                      • Sep 2011
                      • 861
                      #6
                      Re: Panasonic Workio 8016

                      SB-03-Light_Copy-(M-0159i)__DP-1520P_1820x.pdf
                      Originally posted by onetek
                      Did you check you toner feed drive coupling on dev unit? (clean and not binding on toner catch piece)
                      Th.

                      This is what onetek was referring to. Also, is it new developer? On this machine, when you replace the developer, you need to remove the toner bottle prior to running F8-09. When you vacuum out the dev unit make sure no toner is in the auger unit that supplies toner to the developer Then run F8-09. You may already know this, but just in case.

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